recovery

Recover more, lose less, strengthen your bottom line.

Revenue
Traffic x Conversion x Price x Availability

Don’t let missing inventory or overcharges chip away at your growth. Pattern’s recovery service identifies losses, secures compensation, and turns oversights into new opportunities for profit.

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Why does Amazon owe 99% of sellers money?

Revenue
Traffic x Conversion x Price x Availability

Want to sell more products in more places? Of course you do. Here’s how we can help.

01
3P
Drive more traffic with deep data.
  • Missing Inbound Goods
  • Lost or Damaged Inventory
  • FBA Fee Overcharges 
  • Customer Returns.

Typical recovery for 3P: 0.25-1%

01
1P
Transform clicks into customers.
  • PPV pricing shortages
  • PQV quantity shortages
  • Accruals
  • Chargebacks

Typical shortages for 1P: 1-5%

how it works

The hassle-free, risk-free process

Revenue
Traffic x Conversion x Price x Availability

Want to sell more products in more places? Of course you do. Here’s how we can help.

01
Send us your claim form.

Send us a reimbursement claim form. We'll explain why Amazon owes you money.

02
We'll process it for you.

Your dedicated case manager will take care of the entire reimbursement process. 

03
No recovery, no fee.

We only charge a commission fee after you have been reimbursed. 

How we stand out

Recovery done right. The Pattern difference.

Revenue
Traffic x Conversion x Price x Availability

Want to sell more products in more places? Of course you do. Here’s how we can help.

Experienced team

Dedicated Recovery Specialists manage every step.

Global coverage

Handles all major FBA Amazon marketplaces (Americas, Europe, AU, IN, JP, AE).

Full management

From claim submission to payment, all handled in your account, not ours.

3P Recovery FAQs

Revenue
Traffic x Conversion x Price x Availability

What does 3P Recovery cover?

  • Inventory reimbursements: missing inbound shipments, lost/damaged FBA inventory
  • FBA fee overcharges
  • Returns-related errors: wrong/late returns, unreturned replacements, over-refunds, items lost/damaged in transit to or from the customer, or items Amazon claims to have returned to inventory but did not

How much can we expect to recover?

  • Typically 0.25–1% of annual revenue, depending on catalog size and operations.

What are the claim windows?

  • Missing inbound shipments: up to 18 months
  • Lost/damaged FBA: up to 9 months
  • Returns-related claims follow Amazon’s current policies

How long do refunds take?

After Amazon approves a case, refunds usually post in 3–5 business days. Disbursements can take up to 5 business days to appear in your bank account.

How can I track reimbursements?

  • Check Seller Central: Payments > Statement View and Other Transactions for FBA Inventory Reimbursements.
  • In the Pattern dashboard you can see case status, approvals, and payouts. A demo is available at recovery.pattern.com/reim/demo.

1P Recovery FAQs

Revenue
Traffic x Conversion x Price x Availability

What does 1P Recovery cover?

  • Inventory and Pricing Shortages (PPV: purchase price variance; PQV: purchase quantity variance)
  • Accruals
  • 1P Chargebacks (44+ types) plus chargeback education to prevent future fees

How much can we expect to recover?

Inventory/Pricing Shortages typically average 1–5% of five years of historical revenue. Actual results vary by brand.

What are the claim windows?

  • Inventory/Pricing Shortages and Accruals: up to 2 years historically
  • Chargebacks: generally 30 days from the charge date to dispute

What’s the process and timeline?

  • Week 1: Free audit and data review (up to 5 years)
  • We file initial disputes, manage escalations, and negotiate settlements
  • Smaller chargeback reimbursements: typically 60–90 days after submission and approval
  • Historical shortage settlements: typically 9–12 months; first settlement often around month 3, larger lump-sum negotiations at months 6–12

Don't leave money on the table. See how much you could recover.

Schedule a call