Say goodbye to messy returns.
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As Amazon’s #1 shipper, Pattern has learned a thing or two about returns. Let us share what we know to make your return logistics processes smoother.
With our state-of-the-art WMS and trillions of data points, a warehouse associate is guided through product evaluation and to the most appropriate disposition.
Pattern's network of secondary channels provides recyclers, 501c3s, and marketplaces that help find new customers, while protecting your brand reputation.
circular supply chain
Don’t write-off and price-in the cost of reverse logistics. Every dollar our infrastructure, tech, and expertise saves goes straight to your bottom line profits.
Step inside: Our reverse logistics workflow

Recover more value from your returns with Pattern ReLo
We take the hard work of returns off your plate, ensuring you get the most from returns, so you can focus on growing your business.
01
Send your returns to a
Pattern warehouse.
If you already use Pattern, you have returns sent directly back to us instead of having them come back to you first.
02
A Pattern warehouse associate evaluates your returns.
We customize our evaluation and recovery software to your brand so that it’s like you’re inspecting it yourself.
03
Products are cleaned and repackaged.
We take on the work of refurbishing items to your needs, with data-based insights on value recovery.
04
Use our recovery network.
If your items can’t be resold, we help determine the best next step: recycling, donations, or secure, ethical disposal.
05
Send products back to marketplaces.
ReLo is co-located with Pattern Fulfillment, and no one is faster at getting your sellable inventory back into the market
06
Prevent returns.
We use our powerful analytics and insights to compare your returns to the market average, give insights on return-prone products, and help minimize returns expenses.