Peter Boldt-Christmas, Senior Strategist: People of Pattern

Clea Boyd-Eedle

June 30, 2022

Pattern’s success can be attributed to our incredible team, harnessing the skills of some of the world’s brightest, most data-driven, and partner-obsessed minds. Employing more than 1,200 people across 10 global locations, Pattern’s operations are a powerhouse of innovation and acceleration. Our #PeopleofPattern blog series shines a spotlight on our people - their responsibilities, achievements, and why they choose to work at Pattern. This week we spoke with Peter Boldt-Christmas, Senior Strategist in Pattern’s London office.

Could you tell me a bit about your role and experience working at Pattern?

I worked with Practicology before it got acquired by Pattern, so I’ve been with the business for five and a bit years now and have always been part of the strategy team. My role, being part of the consulting arm, is to provide strategic support and services to our brand partners as well as clients that would perhaps not work for our marketplace model, which means that we can work with tech companies, research companies, government bodies, and more. Anything from small family businesses all the way up to global industry leaders.

What the consulting team does is provide advice and strategic support. This includes UX/CX use on a client’s website, benchmarking their DTC or omnichannel experience versus competitors’, and analysing how they can work with their online partners more efficiently. We also offer support for international expansion, coordinating with our teams in Asia, Australia, and the US, to work on these sorts of global projects and help our clients find the largest opportunities.

We also provide playbooks for Amazon, including 1P advice, and organisational structure evaluations, i.e. do you have the right capabilities in your team to conduct ecommerce in the best way.

What are some of the most exciting projects you’ve undertaken whilst working in the strategy team?

Since I’ve joined, there’s only been about three to four months where we haven’t been involved in a Google project, so they are definitely among my favourite clients. We’ve done quite a few things with them, and they are a very engaging and interesting client to work with. Thought pieces that utilise our strategic thinking in general are really satisfying, especially when we see our advice being taken onboard.

Our benchmarking projects tackle so many different markets; we’ve done Europe, the Middle East, Australia, Asia and the US as well. It involves a lot of different facets and helps us better understand how the proposition works in different markets and also consumer expectations. This is really interesting to me from a personal perspective, but also really helps us as a company to truly become a global partner who can help brands with very specialised markets. Travelling there and exploring how they shop in the first person is really useful, and brings a lot of life to the recommendations we come up with.

I also really enjoy working with smaller companies! For example we worked with a small, family-owned, bathroom tile retailer based in the UK. Clients that are really engaged and take what we say to heart, those are always exciting, regardless of the size of the company or the industry they’re in.

That’s great to hear. Why do you choose to work at Pattern?

Firstly, it’s really interesting to be part of a big, global, growing business, having all that support and reach that we’re seeing now. Having the marketplaces proposition is also really exciting. People are always really impressed when you say you work for Pattern.

Secondly, the exposure to such a wide array of different types of businesses is really exciting. I personally don’t like too much of a routine, I like a new challenge and I enjoy the fact that you’re working on a project for a couple of months, that wraps up and then you’re onto something else entirely. Sometimes it’s sad that projects end, because they can be really engaging, but it also means that you’re never doing the same task and you never get too comfortable. Yes, a lot of the work we do in strategy is repeated but you get exposure to everything from global brands, like Google or Moët, all the way to start-ups or mom-and-pop shops. We work across such a vast range, from dog food to walkers for people with disabilities. So many different types of products and businesses, each exciting in their own way.

It’s also the different types of people that you interact with inside the businesses we work with. If I were working for a big consultancy, I don’t believe I’d have the same exposure to the heads, directors, and C-suite executives as young as I did when I started working at Pattern. We get a lot of valuable facetime with really incredible people.

What has been the most rewarding part of working at Pattern for you?

I love to see the team succeed. We’ve had our ups and downs over the years and consulting work can be quite ebb and flow, there are times when we’re not as busy, and other times we’re working really hard together to get projects completed. Seeing how everyone in our team band together in these times is amazing. It doesn’t matter if you’re a director, senior, junior, level strategist, everyone pulls their own weight and everyone is really approachable and does great work. That’s what I find the most rewarding.

In terms of the client side, what’s great is when clients come back for more because they see the value in the work you’ve completed. The long-term clients are the ones that I find the most rewarding because it shows that in terms of business development, the best type of business development is good quality consulting work. If you do it well, and it’s proven, they will always come back for more.

Last question, why would you recommend working at Pattern?

If you like working in a fast-paced environment, where no day is exactly the same as the one before, no client is exactly the same as the last, then Pattern is a very exciting place to work. It’s hands-on, but if you like variety, a challenge, and applying your thinking to different types of businesses but continuing the thread of what it means to provide a true, effective ecommerce experience, it can be very rewarding. The people who work at Pattern are also great, there’s a real sense of camaraderie. You also get the opportunity to work with really engaging, exciting brands.

We’re growing our team at Pattern!

If you're looking to start a career in ecommerce or even if you're a seasoned professional and want to learn more about our exciting opportunities, check out our open positions there.

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Improve Your Amazon Advertising Strategy With One Simple Metric: True RoAS
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Improve Your Amazon Advertising Strategy With One Simple Metric: True RoAS

The purpose of advertising on Amazon is simple: increase traffic and conversions. But the approach to get those conversions is not always so simple. Your Amazon advertising strategy is based on current ad data and performance results such as your return on ad spend (RoAS). 

At a minimum, your RoAS number tells you how well you’re maximizing your ad spend. The problem is the RoAS you’re getting from Amazon or an advertising agency isn’t always accurate. 

As a top 3P seller on Amazon, Pattern helps brands improve their Amazon advertising strategy and results by providing them with one simple metric: true RoAS.

Understanding True RoAS

To understand why true RoAS is helpful to brands, you need to understand how Amazon and other agencies calculate and present your RoAS.

The key to growing your brand and maximizing your ad spend is to drive incremental traffic, rather than cannibalizing what has already taken place. For example, if you are selling probiotics, and paying for sponsored ads to win the keyword “probiotics for women”, but also organically ranked in the top results with the same keyword, that’s cannibalization. The RoAS score you would receive from Amazon includes that level of cannibalism, which inflates the number, causing you to pay more on ad spend. The best ads drive incremental growth instead of cannibalizing organic sales. 

At Pattern, we’ve created the acceleration software to make sure brands are getting their “true RoAS”. Pattern’s patented tool applies artificial intelligence to advertising to maximize incremental growth or true return on investment. 

Our software helps brands optimize their efforts by providing live and updated information on where your brand is not organically ranking, and what you should be paying for. If your ranking improves in one area, the ad spend will automatically decrease for those words or phrases until the software detects a drop in ranking, signaling that your ad spend should go up again. This dynamic monitoring of ad spend will help you maximize incremental growth and improve your RoAS.

Improve Your Amazon Ad Strategy with Pattern

Knowing your true RoAS is key to improving your Amazon performance. Advertising agencies and marketplace account managers often give you an inaccurate RoAS ratio or value, which only incentivizes you to spend more on advertising, ultimately increasing revenue for the agencies and/or marketplaces.

At Pattern, a 3P partner on Amazon and other marketplaces, we view our brands just as that: a partnership. When you win, we win. You succeed on Amazon by maximizing your ad spend and we have the data and resources to help you do just that. Accurate, transparent data and reporting will help improve your advertising strategy to drive more traffic to and conversions on your products. 

Ready to finally get your true RoAS? Contact us.   

Slowing Inflation is Music to Consumers’ Ears
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Slowing Inflation is Music to Consumers’ Ears

**Instrument Pricing Changes Tune Amid Record Inflation** Compared to 2022, consumers should expect to pay more for musical instruments, but the rate of inflation shows signs of slowing. **The backstory:** America’s most popular musical instruments saw a notable price increase in 2022 compared to 2021, but the rate of inflation eased in Q4 ’22. **Why it matters:** Slowing inflation within this product category could indicate economic pressures like increased demand, rising labor costs, and supply chain disruptions are easing across the consumer landscape. **What we’re seeing:** The average cost of musical instruments increased 7.5% from 2021 – 2022; however, when analyzing individual increases year over year, some instruments saw price increases as high as 21%. <iframe title="YOY Price Change for Instruments — 2022 vs. 2021" aria-label="Bar Chart" id="datawrapper-chart-02Lwk" src="https://datawrapper.dwcdn.net/02Lwk/2/" scrolling="no" frameborder="0" style="width: 0; min-width: 100% !important; border: none;" height="379" data-external="1"></iframe><script type="text/javascript">!function(){"use strict";window.addEventListener("message",(function(e){if(void 0!==e.data["datawrapper-height"]){var t=document.querySelectorAll("iframe");for(var a in e.data["datawrapper-height"])for(var r=0;r<t.length;r++){if(t[r].contentWindow===e.source)t[r].style.height=e.data["datawrapper-height"][a]+"px"}}}))}(); </script> * Trombones experienced a 21.73% increase compared to 2021 * Trumpets +20.08% * Flutes +18.6% * Recorders +16.13% * Saxophones +13.63% * Clarinets +10.55% * Drums +5.41% * Ukuleles +5.17% **However:** Inflation among these same instruments was significantly less in Q4 ’22 compared to Q4 ’21. In some cases, prices decreased from Q4 ’21 – Q4 ‘22: <iframe title="Price Change for Instruments — Q4 2022 vs. Q4 2021" aria-label="Bar Chart" id="datawrapper-chart-6X6GZ" src="https://datawrapper.dwcdn.net/6X6GZ/2/" scrolling="no" frameborder="0" style="width: 0; min-width: 100% !important; border: none;" height="379" data-external="1"></iframe><script type="text/javascript">!function(){"use strict";window.addEventListener("message",(function(e){if(void 0!==e.data["datawrapper-height"]){var t=document.querySelectorAll("iframe");for(var a in e.data["datawrapper-height"])for(var r=0;r<t.length;r++){if(t[r].contentWindow===e.source)t[r].style.height=e.data["datawrapper-height"][a]+"px"}}}))}(); </script> * Trombones +11.23% * Flutes +10.41% * Saxophones +5.94% * Clarinets +5.59% * Trumpets +3.10% * Recorders +2.85% * Drums -2.59% * Ukuleles -8.46% **Moreover:** Certain instruments saw inflation reverse in 2022. On average, prices for melodicas, guitars, and violas saw their prices decrease by 4.41%, 3.19%, and 0.97%, respectively. <iframe title="YOY Price Change for Instruments — 2022 vs. 2021" aria-label="Bar Chart" id="datawrapper-chart-0Tefk" src="https://datawrapper.dwcdn.net/0Tefk/3/" scrolling="no" frameborder="0" style="width: 0; min-width: 100% !important; border: none;" height="259" data-external="1"></iframe><script type="text/javascript">!function(){"use strict";window.addEventListener("message",(function(e){if(void 0!==e.data["datawrapper-height"]){var t=document.querySelectorAll("iframe");for(var a in e.data["datawrapper-height"])for(var r=0;r<t.length;r++){if(t[r].contentWindow===e.source)t[r].style.height=e.data["datawrapper-height"][a]+"px"}}}))}(); </script> **Diving Deeper:** Inflation was more significant when comparing Q4 ’21 to Q4 ’20 than when comparing Q4 ’22 to Q4 ’21, indicating a slowing down of price increases for consumers. <iframe title="YOY Q4 Price Change for Instruments — 2020 – 2022" aria-label="Stacked Bars" id="datawrapper-chart-p6iqt" src="https://datawrapper.dwcdn.net/p6iqt/1/" scrolling="no" frameborder="0" style="width: 0; min-width: 100% !important; border: none;" height="206" data-external="1"></iframe><script type="text/javascript">!function(){"use strict";window.addEventListener("message",(function(e){if(void 0!==e.data["datawrapper-height"]){var t=document.querySelectorAll("iframe");for(var a in e.data["datawrapper-height"])for(var r=0;r<t.length;r++){if(t[r].contentWindow===e.source)t[r].style.height=e.data["datawrapper-height"][a]+"px"}}}))}(); </script> * In Q4 ’21, average prices for all instruments were up 8.89% compared to Q4 ’20. * When comparing Q4 ’22 to Q4 ’21, the average price for all instruments only increased by 2.65%. **The takeaway:** While consumers should expect to pay higher prices for instruments this year, overall inflation impact within this product category appears to be slowing down. With National Ukulele Day coming up on February 2, now is a great time for ecommerce brands to take advantage of slowing economic worries and reach new consumers. * Want Pattern’s data science team to power your brand with consumer insights like these? Contact us to [request more information](https://pattern.com/contact-us/) today.

Slowing Inflation? What Musical Instrument Pricing Tells Us
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Slowing Inflation? What Musical Instrument Pricing Tells Us

It’s safe to say consumers and brands alike are eager for a change to the pattern of rising inflation, steadily increasing in many ecommerce categories . Pattern’s internal team’s data scientists analysis of instrument pricing shows a glimmer of hope that inflation may be slowing, which would be great news for brands selling online.

At Pattern, we’re interested in and monitoring trends and news related to pricing since price is a key factor in a brand’s profitability (as explained in the Ecommerce Equation). When brands are able to optimize their price, conversions, and traffic, they can optimize their profitability. And profitability leads to better allocation of resources, better brand control, and gives leaders the ability to expand their presence to new markets worldwide.

YoY Instrument Pricing Increased at a Slower Pace

When analyzing the pricing changes of instruments from 2021 to 2022, our teams found that prices increased, but at a slower rate than from 2020 to 2021.

As shown below, the year over year Q4 changes show quite a lower rate of increase.

Inflation Improvements Raise Profitability

Because inflation impacts online shopping behaviors, lower inflation can lead to better overall profitability for brands. This idea, of course, is nuanced, but Pattern’s Ecommerce Equation can help illustrate the general principle.

When inflation rises, consumers change their spending habits. Shoppers spend more time researching products, forego premium, higher-priced brands, and buy more in bulk. Brands tend to see a loss of loyalty as they’re forced to raise prices.

Price is a key variable in the Ecommerce Equation: price x conversion x traffic = profitability. As inflation lowers, brands can expect better performance in all of these areas—more traffic as spending habits return to normal, higher conversion from returning customers, and price that better fits consumer demand. As inflation lowers and these variables stabilize, brands will see profitability increase.

Raise Your Profitability with Pattern

As an ecommerce accelerator, Pattern is obsessed with gathering data that helps our brand partners succeed. We’ve created best-in-class technology, models, and analytics to understand changes on the horizon and inform our decisions. With an incredible team of data obsessed Pattern employees, we see what makes the difference in truly great ecommerce performance and apply those learnings for brand partners. 

Ready to improve your profitability? Contact us here.