Amazon Hazmat Review Process: The Why and How

Running an Amazon business is a tough job–from managing inventory to customer service, it often feels like there are a million things you must handle simultaneously.

So when Amazon throws curveballs like marking your product as a Dangerous Good or Amazon Hazmat (even when they’re not), the process can become even more frustrating. And as an entrepreneur, there are probably other things you’d rather focus on instead.

Unfortunately, the Amazon Hazmat review process can quickly feel like a nightmare if you’re not ready. Without proper preparation, your product could get stuck for weeks and require what feels like endless paperwork to get your product listing back on the platform. But let’s go back to the basics.

What are hazmat products on Amazon?

According to Amazon on Seller Central, Hazmat products are substances that pose a risk to health, safety, property, or the environment at any point through the distribution process.

Amazon has 9 different categories in their Dangerous Goods Review. If your product is marked Hazmat by Amazon, it likely falls under one of these categories.

Screenshot from Amazon Seller Central Help Center

Hazmat products will only concern Amazon sellers selling their items via FBA (Fulfillment by Amazon), since Amazon will be in charge of storing and transporting those products. Because of this, Amazon wants to ensure that each product you’re selling–and they are handling–is safe for delivery to and from their warehouses.

Working knowledge of the Amazon Hazmat review process is essential for stores that sell products in categories that experience frequent reviews. Examples include health and dietary supplements, essential oils, electronics, liquids, gases, batteries, etc. Different types of hazmat products may include:

  • Hairspray
  • Nail polish
  • Glue
  • Repellents
  • Pet care items
  • Shaving cream
  • Perfume

No FBA business is exempt from Amazon’s hazmat review, and the platform runs strict inspection. As a result, all FBA sellers have to submit an ingredients list from the manufacturer that Amazon then reviews. If any of the ingredients sets off any of Amazon’s red flags then the seller will need to submit additional documentation on the product to clear the review.

However, these red flags don’t always mean that your product is dangerous. Sometimes, something as minor as having sodium as an ingredient can get you a hazmat review. This can be a big headache for FBA sellers where Amazon frequently flags products that don’t actually represent any harm.

**What is the origin of Amazon’s Hazmat Review? **

Running Hazmat reviews on FBA products hasn’t always been part of Amazon’s operations. The platform first introduced the procedure back in 2014 after having to pay a fine of $350,000 due to harming UPS employees with leaking packages.

Since then, Amazon has the right to inspect any item it receives to its warehouses and determine whether it contains dangerous ingredients. It’s a way of protecting themselves and their employees and ensuring nothing goes wrong during transportation.

How does hazmat impact your sales?

Amazon classifying your product as a Dangerous Good can have highly negative consequences on your listing conversion rate. Often, it means you’ll have to stop selling your product for a while until you fix the issue. It’s also going to distract you from other tasks (such as marketing or improving your products) that you could be doing to take your business to the next level.

What happens when products are marked as hazmat?

Here’s what happens when Amazon flags one of your products as Hazmat in four different stages:

Step 1: Paused listings

Amazon may pause your product listings, and the FBA team will not make your product listing available until they complete a hazmat review of your product data. Amazon may also give you a notice with a short time frame (usually a couple days) to supply the hazmat review information before they take any action, such as pausing the listing.

Step 2: Fill out a SDS Request

You’ll have to supply Amazon with an SDS request from the manufacturer or an MSDS Exemption (Material Safety Data Sheet), which is an exemption form to fill out for non-dangerous products. The requirements include:

  • You must have updated the form within the past five years
  • Your SDS form must match your product listing (for example, ASIN title should be the same as your SDS product name)
  • You must include all the supplier information that corresponds to your product label’s supplier information
  • You must include all 16 standard SDS sections

Step 3: Submit the SDS Request within the deadline

If the documentation is not submitted within four business days, Amazon will block the listing. This is the point of no return, and if not submitted in time you’ll have to re-upload your product listing to go through the process all over again.

Step 4: Hazmat classification

Amazon reviews the product documentation (Amazon says to allow up to 4 business days for this review) and designates the product as one of three classifications:

  • Non-DG: Amazon has not found your product to be dangerous, so there are no hazmat restrictions. Business as usual.
  • Restricted DG: For Amazon to deliver your product, you need to enroll in the FBA Dangerous Goods program. Existing inventory may need to be transferred to a fulfillment center capable of handling dangerous goods (FBA initiates this transfer themselves). Additional units may be sent to fulfillment centers, but these products count toward your seller's dangerous goods inventory limit.
  • Unfulfillable DG: Amazon found your product to be too dangerous for delivery and will not fulfill it. As a seller you must create a removal order for the inventory and sell it through FBM. If not removed, Amazon will dispose of the inventory after 5 business days. The platform also gives you the option to request another Hazmat Review.

One important thing to note is that any product that goes through a Hazmat Review will also undergo additional dangerous goods reviews. Here’s what Pattern’s Senior Brand Manager Jordan Mower has to say about it:

“After a product is classified, this designation is not permanent. The FBA team will initiate a new review if they receive any conflicting ingredient information from any other seller—and possibly for additional reasons that we do not have visibility into,” says Mower. “We sell several products that are constantly going through additional Dangerous Goods reviews. A product will be reviewed and classified and then a few weeks later that classification will get changed again and we'll have to pivot on that. So you have to be pretty dynamic with certain products.”

How can you resolve Amazon Hazmat Reviews quickly?

Thankfully, Amazon marking your products as hazmat doesn’t have to be the end of the world. Here’s what you can do ahead of time to better manage Hazmat reviews when they arise:

1. Create an alternative SKU with Fulfillment by Merchant (FBM)

If a product is marked as Hazmat, you can create an alternate SKU with Fulfillment by Merchant (FBM) to keep selling your product. You’ll gain complete control over your inventory management and shipping instead of letting Amazon fulfill your orders themselves.

An advantage of fulfilling your orders themselves is that you won’t be paying any service fees to Amazon. However, you’ll also have to deal with more responsibilities than you would have with Amazon FBA.

2. Request more storage through Seller Central Support

FBA sellers have a limit for Hazmat storage. It this may affect your Hazmat fulfillment options if many or all of your products are Hazmat.

What they don’t know, however, is that it’s possible to ask for more through Amazon’s Seller Central Support. Keep in mind that often only larger sellers will get their request accepted.

3. Hire an Inventory Management Expert

Solving Amazon Hazmat Reviews all comes down to using the proper documentation. However, Pattern Senior Brand Manager Jordan Mower works with a few supplements brands and has often experienced this frustration.

In the end, it’s important to have a savvy inventory management person in place who can keep up with the dynamic changes that come with FBA and Hazmat reviews.

Hiring a team of experts to to handle the twists and turns of hazmat products–keeping up with dynamic changes from Hazmat reviews, managing your brand’s inventory responsibilities, and compliance–can save you a lot of time and even more headaches.

Plus, you’ll gain peace of mind that your inventory and hazmat issues are in good hands, so you can focus on other areas of improving your Amazon store.

**How can Pattern help Amazon businesses clear hazmat? **

As an ecommerce marketplace management company, we have vast experience submitting SDS and MSDS Exemption sheets through the Amazon upload portal. We also make sure to apply correct formatting and follow-up with Amazon to make sure the platform accepts your product listing.

Our clients benefit from Pattern’s positive track record of fulfillment and sales experience with the Amazon hazmat dangerous goods program. We also offer an extensive inventory storage threshold.

Contact us today to see how a Brand Manager’s expertise could help your Amazon listings take off. Our team of experts will be more than happy to answer any questions you may have about ensuring your products are compliant with Amazon’s strict hazmat policy.

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Global Ecommerce Weekly News: 27th September 2022

Global Ecommerce Weekly News: 27th September 2022

Get up to date with this week's ecommerce headlines from around the globe. --- Amazon News --- Amazon drives renewable energy push with 71 new projects Amazon is planning to add 2.7 gigawatts of clean energy capacity through a couple of new projects as the company attempts to use 100% renewable energy by 2025. The ecommerce business will soon have a total of 329 renewable energy projects, generating 50,000 gigawatt hours of clean energy, which is equivalent to powering 4.6 million US homes every year. [Read more on Reuters]( Amazon launches Prime Early Access Sale Amazon is launching a new 2-day shopping event for its Prime members only, beginning on the 11th of October. Across 15 countries, Prime customers will have access to the shopping event, with thousands of deals on offer globall, ranging from fashion to electronics to essentials. The event has the purpose of giving Prime users the chance to spread the cost of items over the winter months, 6 weeks ahead of Black Friday. [Read more on Charged Retail]( --- Other Marketplace News --- Shopify unveils new localisation tool Shopify is launching a new localisation tool, called Translate & Adapt, which works with Shopify Markets to offer localisation for sellers who are looking to expand into new markets. The tool translates a user’s online store into different languages, including product pages and information pages. Merchants are also able to create different shipping terms for each market using the new tool, which allows international expansion and offers a more localised consumer experience, unveiling new potential. [Read more on Ecommerce News]( Etsy is set to invest hundreds of millions into its marketing platform Etsy CEO claims that the company is on route to spend more than $570 million USD on marketing this year. Even during a time of macroeconomic pressure, inflation and rising interest rates, the company is preparing itself and its sellers for the upcoming holiday season and is focused on retaining interest from buyers. [Read more on Yahoo News]( --- Other Ecommerce News --- Meta looks to cut costs by 10% in the coming months Meta employees are facing job redundancies as the company plans to cut its costs by 10% over the next few months. Meta reported a 22% YoY increase in costs and expenses, totalling over $20 billion USD. The cuts are expected to come in the form of job redundancies as a result of department reorganisations rather than formal layoffs. [Read more on Charged Retail]( DHL teams up with Quadient to offer smart locker deliveries in the UK DHL and tech company, Quadient, have partnered to offer smart lockers parcel pick-up throughout the UK. The new contactless, secure locker stations will give recipients more choice and flexibility to receive their parcels at a time and location best suited to them. The partnership plans to install 500 locker stations across the country by the end of 2022. [Read more on Charged Retail]( The online fashion market is set to be worth nearly $170 billion USD in 2025 The European online fashion retail market is set to grow 50% by 2025, with an online turnover of $170 billion USD, which is 33% of the retail branch’s total. Cross-border marketplaces prove to be the largest drivers of this growth, with online websites and apps like Vinted largely pushing the market’s online growth. Zalando recently became the largest cross-border fashion retailer/marketplace, responsible for 11.7% of the online market’s share. [Read more on Ecommerce News](

Global Ecommerce: Weekly News (20th September 2022)

Global Ecommerce Weekly News: 20th September 2022

Get up to date with this week's ecommerce headlines from around the globe. --- Amazon News --- Amazon to raise pay and add extra work benefits for delivery drivers Following the rise in fuel prices and protests by Amazon workers, the ecommerce giant is raising its delivery drivers’ pay and adding more work benefits. Amazon has mentioned that it will be investing $450 million into rate increases along with an education program and a Delivery Service Partners program. [Read more on Charged Retail]( Amazon announces it will give away shipping software to merchants at no cost Amazon has recently announced that it will be giving ecommerce merchants free software to manage shopper orders on and off its platform as it extends its reach. The ecommerce giant will be ending monthly costs for sellers using Veeqo, a shipping software it recently acquired and instead offer to them a new, free shipping software. [Read more on Charged Retail]( --- Other Marketplace News --- Walmart unveils new virtual fitting rooms In an effort to drive clothing sales, Walmart has launched virtual fitting rooms while competitors reduce spending amid the cost of living crisis. The virtual try-on tool can be used by Walmart customers to virtually measure the clothing items and see how the products would look on them. Shoppers will now be able to see how over 270,000 clothing items on Walmart’s ecommerce site would look on their bodies. [Read more on Charged Retail]( THG slashes sales and profit expectations The Hut Group has slashed its forecasts for 2022 as rising interest rates, inflation and energy costs take a toll on consumers. Previously, THG estimated its sales growth to be between 22-25% but after a recent evaluation, has lowered this prediction to between 10-15%. Initial predictions did not take into account the negative effects of ceasing sales in Russia and Ukraine along with the impact that the cost-of-living has had on consumer spending. [Read more on Charged Retail]( --- Other Ecommerce News --- DHL and Post Office team up to provide click and collect services Through a partnership between delivery company, DHL and Post Office, a new click and collect service is to be tested at Post Offices before rolling out to over 1000 branches across the UK. Online shoppers will now have the option of choosing their local Post Office as a collection point, and DHL will fulfil the delivery aspect, opening up networks for both parties. [Read more on Charged Retail]( US consumer watchdog plans to further regulate the BNPL sector The US Consumer Financial Protection Bureau (CFPB) has raised concerns regarding the collection of consumer data and the fast-growing nature of the BNPL sector, which includes companies such as Affirm and Klarna. The CFPB is worried that these companies could be negatively impacting consumers’ financial health and aims to put better regulations in place to ensure consumers are safe and empowered. [Read more on Charged Retail]( Japanese ecommerce market estimated to grow by 6.9% in 2022 The ecommerce market in Japan, largely dominated by domestic online retailers including Reakuten and Mercari, is set to reach $194.3 billion USD in 2022, after seeing an annual compound growth rate of 5.2% between 2018 and 2021. This makes Japan the fourth leading ecommerce market globally, following China, the US, and the UK. [Read more on Charged Retail]( Ecommerce brands are spending more on TikTok ads TikTok may soon be surpassing Facebook and Google as the most lucrative advertising channel, with ecommerce brands spending 60% more on TikTok ads in Q2. Facebook is still ahead as the top choice for ecommerce advertisers but only grew by 5.6% from Q1, while Google grew 20.5% in Q2, and Snap declined 10.8% in Q2. [Read more on SearchEngineLand](

Global Ecommerce: Weekly News (13th September 2022)

Global Ecommerce Weekly News: 13th September 2022

Get up to date with this week's ecommerce headlines from around the globe. --- Amazon News --- Amazon scales back on US warehouse facilities Amazon is shutting down two facilities with 300 employees, discarding plans for 42 facilities, and delaying plans to open a further 21 buildings across the US. The ecommerce giant is scaling back on hiring as well as the expansion of its vast delivery network, as it was left with an excess of space following its rapid expansion during the pandemic. [Read more on Business Insider]( --- Other Marketplace News --- is ‘betting’ on ecommerce grocery market Amidst a slowing economy and a decline in ecommerce, Chinese ecommerce giant has increased its urgency to seek new growth engines. The company is looking to boost its online grocery business through offline partnerships and expansion into lower-tier cities, where it may be able to unleash more consumption power. [Read more on The Star]( Shopee shuts operations in Argentina, Chile, Colombia, and Mexico Sea’s ecommerce arm, Shopee, has shut local operations in some LATAM countries but will continue to maintain cross-border operations in a few markets. Latin America is Sea’s most important region following South-east Asia, accounting for close to 19% of its revenue in 2021. The move away from these countries is largely due to increased levels of macro uncertainty and rising interest and inflation rates, and rather putting a focus on its core operations. [Read more on Straits Times]( --- Other Ecommerce News --- Instagram scales back in-stream shopping elements Instagram is re-examining its approach as it hasn’t been able to make ‘fetch’ happen. ‘Fetch’ in this context being the online shopping trends which have become all-consuming in China, and what Western social platforms have been hoping to add into their apps to make them more addictive and revenue-generating. Consumers have not been swayed by the latest shopping tools on TikTok and Instagram, leading to Instagram scaling back its in-stream shopping program. [Read more on SocialMediaToday]( FedEx Express supporting the growth of cross border ecommerce FedEx express has expanded its international commerce shipping service to four more markets across the Asia Pacific, Middle East and Africa (AMEA) region in an effort to support the strong development of ecommerce in this region. Three of the fastest growing markets, the Philippines, Indonesia and Vietnam are leading Southeast Asia’s ecommerce sales, which is set to reach $100 billion by 2023. [Read more on Post & Parcel]( India ramps up hiring as companies prepare for shoppers Ecommerce companies are getting ready for the festive season by rapidly expanding their temporary workforce. As ecommerce in India grows, the country is predicted to have 372 million online shoppers by the end of 2022. The festive season this year, running from October to December, is expected to see a two-fold increase in logistics and delivery alone. During this period, companies are predicted to add 20% more to their existing workforce base, with a 8-10% higher pay scale compared to last year. [Read more on Business Insider India](