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Consumer Support and Assistance

Hundreds of trusted global brands like Pure Encapsulations, Yogi Tea, and Kreg Tool partner with Pattern to accelerate their growth on ecommerce marketplaces worldwide. As an authorized seller, we work directly with these brands to purchase products, ensuring authenticity, quality, and adherence to brand standards. When you shop with Pattern, you can feel confident that you are receiving genuine products backed by our commitment to excellence.

If you are a consumer who requires support or have inquiries regarding a marketplace purchase, please use the following official channels to contact Pattern’s Consumer Support team:

1. Online Support Request:

2. Consumer Support Hotline:

  • Reach our support team directly by calling 866-603-3066.

These resources are available to assist with any issues related to orders, including but not limited to product inquiries, order status, returns, or refunds.

For additional terms and conditions regarding your purchase, please refer to the applicable store’s policies provided at the time of sale. 

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