In a world where convenience is king and you can buy pretty much anything from the comfort of your couch—new clothes and shoes for growing children, a new shower caddy for your bathroom, any kind of food you want—it’s logical that the next step in ecommerce is grocery shopping.
According to Brick Meets Click, online grocery sales accounted for 6.3% of all grocery shopping done by United States households in 2019. Brick Meets Click predicts that percentage will rise to 7% this year.
While it’s a small percentage at face value, it represents a growing trend: while overall grocery sales remained stagnant, Brick Meets Click reported, online sales grew 15% on a year-over-year basis.
“This is a growing trend because of convenience to the customer, overall shifts to online spending, etc.,” said Clark Kleinman, Senior Brand Manager at Pattern. “Stores and retailers need to be on top of it or risk falling behind.”
Currently, Walmart is at the head of the pack when it comes to selling groceries online. As of November 2019, Walmart offered online grocery delivery from about 1,400 stores and increased the number of pickup points for online orders to 3,100, an increase of 47.6%.
The Retail Feedback Group found in a survey of online shoppers that Amazon comes in at No. 2 for online grocery shopping. In terms of customer satisfaction, however, the survey found Amazon comes in at No. 1.
Amazon Fresh and Prime merged early 2018, and in October 2019 the company announced “ultrafast grocery delivery” service from Amazon Fresh and Whole Foods Market would be free with a Prime membership. Without a Prime membership, grocery delivery costs $14.99 a month.
The thing that’s really holding back Amazon from overtaking Walmart is Amazon doesn’t have the same kind of large store footprint that allows grocery delivery and pickup to be an option in multiple locations. Amazon is taking steps in this direction as well, though, announcing in October 2019 that it now offers fresh grocery delivery in more than 2,000 U.S. cities and towns, with plans to continue to expand the service.
One of the major challenges facing Amazon when it comes to online grocery delivery is simple: fresh products can’t be stored in warehouses for a long time and there are other logistics to consider when delivering food items that might expire in the heat.
The second challenge is the fact that other grocery chains, notably Kroger and Albertsons in addition to Walmart, have already begun to add grocery pickup and delivery to their business. Other, smaller chains will likely enter the ecommerce grocery space as well in 2020.
“Any grocery brand that is not participating in ecommerce grocery programs is leaving revenue on the table,” Kleinman said.
As for individual grocery brands looking to increase profitability online, Kleinman noted a few factors to focus on.
First, because of the low price point of many grocery items, it may be necessary to bundle items to achieve profitability on Amazon, for example. Brands like Yogi Tea have found success by focusing on 6-pack cases, or other case sizes that are offered at the same per-product price as their in-store counterparts.
Second, it’s important that brands are aware of and involved in content creation and management across all ecommerce marketplaces. Especially as ecommerce continues to grow, individual brands will ultimately be responsible for ensuring images of products are high resolution and adequately portray brand voice. These two things are essential for preserving the brand image and growing ecommerce sales.
It’s a thrilling time for ecommerce as grocery stores begin to build fulfillment centers, testing new programs and even turn to robotics in order to stay competitive and please customers.
To learn more about major players leading the way, like Amazon and Walmart, contact Pattern’s ecommerce grocery experts below.
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If you’re in the global ecommerce space, you are most likely aware of Amazon, and probably selling your products on the marketplace. With over $470 billion in sales in 2021 alone, Amazon stands as the third largest company in the world based on revenue. The ecommerce giant is a household name in the U.S. and working hard to grow its market share across five continents worldwide.
Having your products available on Amazon and being competitive there, though, are definitely two different things. If you want to really succeed on Amazon, you’ll need specialized insight into how Amazon works and how to make it work for you. So, for many brands, it’s a great idea to work with an Amazon Search Engine Optimization (SEO) agency.
At Pattern, Amazon SEO optimization service is one of our key competencies. We understand that technology, data-driven insights and expertise are the most important tools brands can leverage to win top listing spots on digital marketplaces. With expert teams and years of experience, we help brands conquer the Profitability Death Spiral as they compete with other products and sellers online. We offer Amazon SEO agency services as a core solution to brands that need more resources to get ahead.
An Amazon SEO agency serves brands by improving their products’ rank and listing performance on Amazon. They make strategic decisions about ad spending and placement that lead to higher traffic, conversions, and revenue for ecommerce brands.
A great Amazon SEO Agency partner will:
Unfortunately, many Amazon SEO agencies profit in unfair ways from your brands’ perceived success based on the ROAS numbers they provide. This is done through including branded search terms in ROAS reports, which naturally skew listing performance.
Let’s say, for instance, your brand is called “Annie’s” and you sell lollipops. Your brand has a very high likelihood of winning the top listing spots on Amazon for lollipop search terms that are paired with “Annie’s,” your brand name. So, SEO agencies will spend your ad money on those terms and report a very high ROAS.
To avoid scenarios like these, it’s best to look for an agency that either calculates their profits on metrics other than your ROAS scores or weighs branded search terms differently in the performance metrics reports. Regardless of your Amazon SEO agency’s cost structure, you should align onbranded search terms before committing to a scope of work.
A great indicator of a high-quality Amazon SEO agency is the level of insight they can provide into your competitors’ listing positioning and how it compares to yours. Data fanaticism is so important at Pattern that we’ve developed proprietary technology to display this exact information with precise detail for every brand we work with. In fact, you can find our free version here to see how you compare to some of your top competitors based on ASIN.
It’s certainly possible to improve your Amazon search performance with blind spending strategies. But a truly great solution will help you to know where your dollars are at their most powerful and competitive.
Amazon’s A10 algorithm prioritizes customer satisfaction—it wants to show consumers the best products that align with their search intent to improve conversions and sales. So, the best way to gain momentum on Amazon is to work on incremental wins.
Improving your performance on more obscure search terms that align with your customers’ search intent is a great way to increase ROAS for the long term. A10 will reward your success with better rankings on higher-volume search terms and the virtuous cycle can help you conquer your most-coveted listing spots. And the best part? This process of gaining momentum, if done right, will naturally decrease your ad spend over time as Amazon recognizes your value and works with you to keep your products at the top of consumers’ search results.
As an Amazon SEO specialist, Pattern knows how to help your brand win better success for long-term profitability on Amazon. With our data-driven tools and brilliant teams of ecommerce experts, we help brands with listing management, content optimization, Amazon ad strategies, and more.
Contact us to learn more about our SEO optimization services.
Entering the ecommerce landscape is a huge undertaking for any brand—it usually requires a large investment in resources and expertise to really be successful. Any brand can quickly get in over their heads trying to navigate the nuances of SEO, fulfillment and logistics, distribution control, listing optimization, and meeting the numerous other requirements and administrative tasks to show up well on marketplaces.
Unfortunately, because it’s so easy for third party, gray market, and unauthorized sellers to obtain and sell products online, many brands find themselves pressured to execute an ecommerce plan without the right resources to succeed on marketplaces and their other channels.
So, for brands looking to enter the ecommerce space or improve their current and future performance, it makes sense to partner with an ecommerce consultant.
Pattern’s global presence and proven success with hundreds of brands has allowed us to develop highly effective ecommerce consulting services. We can guide your brand to navigate issues both large and small in marketplaces worldwide. To maximize your ecommerce efforts, you’ll need to understand what an ecommerce consultant does and how to select one who drives the right value for your brand and products.
An ecommerce consultant is a specialist in the ecommerce space who can give you personalized guidance on how to market your products and grow their presence on digital marketplaces.
An ecommerce consultant should be able to analyze your brand, audience, category, opportunity, and current roadblocks and help you understand how to utilize your resources (or what resources are missing) to be most effective in capturing your opportunities in the ecommerce space.
Not sure how to evaluate a consultant? Here are 4 key attributes to look for as you make your choice.
At Pattern, we prioritize brand obsession for a reason—we know that a brand-centered mindset makes a crucial difference in the outcomes and results our partners achieve. So in our experience, when you begin your search for an ecommerce consultant, it’s important to look for a partner who is specialized in ecommerce, invested in the product, and passionate about helping brands build and improve their strategies. Typically, this means finding someone that consults exclusively for ecommerce marketplaces, rather than choosing a consultant who offers many different services.
It’s also important to avoid choosing a consulting partner who can’t deliver the right experience for your brand. The best indication of whether your potential consultant can do that is to review their history, data, and results with other brands. Ask if they’ve helped others in your selling category, if they’ve solved specific issues your brand is facing, and why they feel you are a good fit. The key is to leave the conversation feeling confident that you understand your consultants’ capabilities and whether or not they match up with your needs.
It’s best to pick a consultant who knows how to guide a brand onto and through multiple marketplaces worldwide. You’ll want to take a look at your long-term strategy and think about the regions and platforms you’re currently on and where you might want to take your brand in the future. If your consultant is truly great at what they do, they’ll be able to help you perform well enough with your current product roadmap that it’ll be a no-brainer to expand your presence at the right time.
The most effective partnership with an ecommerce consultant will be able to give you both recommendations and point you to solutions for making those changes in your planning, processes, and execution. Your time and money is valuable, so you want to make sure that you’re spending it as efficiently as possible as you follow your consultant’s advice. So, before you commit to an ecommerce consultant, ask about the resources and concrete solutions they typically recommend to the brands they work with.
Finding an ecommerce consultant that checks the boxes can be a difficult task. At Pattern, our entire focus and drive centers around giving brands the tools and resources they need to succeed on domestic and international ecommerce marketplaces.
With over 100 global ecommerce consultants across 10 global offices, we have the right tools to partner with brands across the world to achieve better ecommerce success. We give specialized advice, then make sure our partners have all the adequate SEO, social media, CRM, Amazon multi-channel fulfillment services, and ecommerce outsourcing services they need.
Interested in ecommerce consulting services? Set up a call here to learn what Pattern can do for your brand on global marketplaces.