Should I sell 1P or 3P on Amazon? What about globally? How can I ensure my ecommerce distribution strategy gives me the most control of my online channels to reduce channel conflict and price erosion? These are all important questions for ecommerce businesses to consider as they evaulate their distribution strategy and decide whether to sell 1P, 3P, or use an exclusive third party seller.
Companies face multiple selling options when deciding how to go to market on Amazon. The four main ones are:
This decision is significant for brands, and each approach brings its own unique challenges and opportunities. Indeed, this decision can—oftentimes more than any other ecommerce-related decision today—have the greatest impact on a brand’s ability to achieve its desired growth metrics, while maintaining overall brand stability and control across all other channels.
We’ll discuss in this blog how, for brands who want to maintain control over their own destiny while still reaping the sales opportunities in the Amazon channel, selling their products through an expert exclusive 3P seller can optimize sales growth while maintaining brand integrity.
The fact is, many brands engaged in a 1P go-to-market strategy are experiencing some form of brand erosion, which is often exacerbated by the presence of unauthorized resellers and the realities of Amazon’s dynamic pricing algorithm.
A typical scenario for brands across a myriad of verticals is as follows:
Virtually no brand, manufacturer, or product vertical is immune to this new reality. If brands do nothing, the end result inevitably is incredible downward pressure on their brand value and a significant rise in channel conflict. This can lead to what we call the Profitability Death Spiral, because as your price and brand spirals out of control online, your profits erode—on ecommerce and eventually on brick-and-mortar channels too.
Against this backdrop, executives are increasingly turning to their ecommerce and sales teams, demanding that they “fix this” right away. For the reasons below, a crucial first step towards fixing the problem—and achieving brand stability—is to take a critical look at your company’s online marketplace distribution strategy and making sure it realistically aligns with your key brand metrics.
For many brands, while ecommerce sales remain a minority percentage of overall revenues, the channel conflict and erosion caused by a lack of control over online sales becomes the proverbial “tail that wags the dog” across all channels. Companies will find that their ability to protect and grow their brands in today’s retail environment will be significantly impacted by the Amazon distribution strategy they select. The chosen strategy will greatly inform whether control can be achieved, in addition to defining the additional actions that need to be taken or avoided along the way.
The following chart describes the pros and cons that need to be evaluated when considering which distribution strategy is best for your company. As is evident, for many companies seeking to maximize growth while protecting brand value, selling through an exclusive 3P seller often is the best Amazon GTM strategy.
In summary, by selling through an exclusive 3P seller that is capable of handling large product volumes, respects MAP, and works hand-in-hand with the brand in terms of advertising, search, content, images, product descriptions and the like, brands can achieve significant control over their products in the Amazon channel and dramatically improve sales performance. The brand’s products will be removed from dynamic pricing and no longer subject to being CraPped out, all while benefiting from the exclusive 3P seller’s intensive promotional and search enhancement efforts. For many brands, this strategy can be the quickest way to resolve challenges associated with channel conflict, brand erosion, and an overall lack of control in the channel, all while realizing improved growth metrics.
|Distribution Strategy||Pros||Cons||Best Candidates|
|Multiple Resellers & No Controls||Requires no effort on the part of the brand.||Brand will have no control over its online sales, brand image, product quality or consumer experience. Brand will likely face a high degree of intrabrand competition, significant erosion of its value, and material channel conflict. Online sellers will have no incentive to invest in a brand's growth.||Companies that have no real concern for long-term brand value (i.e. those selling highly commoditized, low margin, short life-cycle products and relying predominantly on raw sales volume as a success metric).|
|Brand Sells All Applicable Product Line 1P||Requires minimal involvement. Amazon will likely win the majority of sales in the channel given its ability to secure the greatest Buy Box percentage.||Brand is unable to have a meaningful MAP program, as Amazon will typically not follow MAP policies. Products are captive to dynamic pricing algorithms, which will benchmark off of unauthorized 3P sellers and other retailers, often automatically reducing price to keep Buy Box. This creates significant downward pressure on advertised prices and, over time, material erosion of brand equity. “CraP’d” products and frequent concessions demanded. In light of recent announcements, may no longer be an option for many brands.||Companies that want to actively engage with Amazon platform and have no strategic need to preserve brand value over an extended timeframe for products at issue. Again, brands whose key metric is pure sales volumes. Best suited to companies selling high volume, short life-cycle products, and companies not susceptible to intrabrand competition.|
|1P/3P Hybrid||Affords the company the ability to insulate strategically important and/or new product launches through 3P distribution. More commoditized and pure volume plays can continue to be sold 1P.||Company will continue to face control challenges associated with IP products.||Companies that sell a differentiated mix of products, with some commoditized items and others that are more strategically important from a brand value and consumer perception perspective.|
|Brand Operates Own 3P Storefront||Highest margin in marketplace channel. Brand maintains full control of all marketplace activity.||Requires commitment of material internal and fulfillment infrastructure to maximize potential. Brand must realistically evaluate whether its internal resources are capable of driving equivalent performance on an expert 3P seller.||Companies with deep internal experience in marketplace sales and growth tactics, as well as the resources to execute on the same.|
|Exclusive 3P Seller||Company obtains a true “partner,” highly incentivized to protect and grow its brand. Ability to leverage true marketplace growth expertise. Typically respect MAP policies—company not subject to dynamic pricing algorithms. Company maintains control over brand image and presentation. Oftentimes growth levels achievable that are well beyond current performance. MAP stability on Amazon channel.||Requires company’s dedication to restoring order to distribution channels and clearly defining how products may be sold in an authorized manner across channels. Brand must have a clear strategy for ensuring an authorized 3P seller is capable of winning the vast majority of the Buy Box.||Companies that desire a “partner” in marketplace channels to which to largely outsource marketplace management. Companies facing erosion of brand equity due to presence of unauthorized sellers, competing marketplaces, or other market dynamics. Companies seeking to materially increase sales on marketplace channels. Companies seeking to reduce channel conflict and protect long term brand value.|
As more and more companies realize the benefits of the exclusive 3P selling model, more and more 3P sellers crowd the market. The result is a significant amount of noise, with newcomers and fly-by-nighters vying for brand attention. Oftentimes, 3P seller pitches become indistinguishable, leading to confusion for companies who want to know who is best.
Companies evaluating 3P sellers should carefully probe and evaluate the following criteria before selecting the exclusive seller for their products on Amazon:
As discussed above, as the Amazon marketplace continues in its dominance, new “professional” 3P sellers pop up all the time. Each has a slick website and makes largely indistinguishable promises concerning increased sales, channel management, and the like. However, in the world of 3P resellers, all are NOT created equally.
When you identify the issues, consider looking elsewhere:
Many companies can significantly alleviate—if not solve—their biggest pain points in the marketplace channel by moving towards an exclusive 3P strategy. The alternative is to do nothing (which could be a disaster), or keep products solely 1P and face consistent downward pressure on your brand value. By placing your products with a strong 3P seller on Amazon and conducting robust enforcement against remaining unauthorized sellers, brands can stabilize their brands on Amazon and across their other channels all the while realizing increased growth.
Pattern is a global exclusive 3P seller, data provider, and strategic partner. If your company is considering using an exclusive 3P seller, confused about the best go to market strategy for your products, or has marketplace challenges you want to solve with an E3P solution, get in touch today to learn what Pattern can do for your brand.
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If you’re in the global ecommerce space, you are most likely aware of Amazon, and probably selling your products on the marketplace. With over $470 billion in sales in 2021 alone, Amazon stands as the third largest company in the world based on revenue. The ecommerce giant is a household name in the U.S. and working hard to grow its market share across five continents worldwide.
Having your products available on Amazon and being competitive there, though, are definitely two different things. If you want to really succeed on Amazon, you’ll need specialized insight into how Amazon works and how to make it work for you. So, for many brands, it’s a great idea to work with an Amazon Search Engine Optimization (SEO) agency.
At Pattern, Amazon SEO optimization service is one of our key competencies. We understand that technology, data-driven insights and expertise are the most important tools brands can leverage to win top listing spots on digital marketplaces. With expert teams and years of experience, we help brands conquer the Profitability Death Spiral as they compete with other products and sellers online. We offer Amazon SEO agency services as a core solution to brands that need more resources to get ahead.
An Amazon SEO agency serves brands by improving their products’ rank and listing performance on Amazon. They make strategic decisions about ad spending and placement that lead to higher traffic, conversions, and revenue for ecommerce brands.
A great Amazon SEO Agency partner will:
Unfortunately, many Amazon SEO agencies profit in unfair ways from your brands’ perceived success based on the ROAS numbers they provide. This is done through including branded search terms in ROAS reports, which naturally skew listing performance.
Let’s say, for instance, your brand is called “Annie’s” and you sell lollipops. Your brand has a very high likelihood of winning the top listing spots on Amazon for lollipop search terms that are paired with “Annie’s,” your brand name. So, SEO agencies will spend your ad money on those terms and report a very high ROAS.
To avoid scenarios like these, it’s best to look for an agency that either calculates their profits on metrics other than your ROAS scores or weighs branded search terms differently in the performance metrics reports. Regardless of your Amazon SEO agency’s cost structure, you should align onbranded search terms before committing to a scope of work.
A great indicator of a high-quality Amazon SEO agency is the level of insight they can provide into your competitors’ listing positioning and how it compares to yours. Data fanaticism is so important at Pattern that we’ve developed proprietary technology to display this exact information with precise detail for every brand we work with. In fact, you can find our free version here to see how you compare to some of your top competitors based on ASIN.
It’s certainly possible to improve your Amazon search performance with blind spending strategies. But a truly great solution will help you to know where your dollars are at their most powerful and competitive.
Amazon’s A10 algorithm prioritizes customer satisfaction—it wants to show consumers the best products that align with their search intent to improve conversions and sales. So, the best way to gain momentum on Amazon is to work on incremental wins.
Improving your performance on more obscure search terms that align with your customers’ search intent is a great way to increase ROAS for the long term. A10 will reward your success with better rankings on higher-volume search terms and the virtuous cycle can help you conquer your most-coveted listing spots. And the best part? This process of gaining momentum, if done right, will naturally decrease your ad spend over time as Amazon recognizes your value and works with you to keep your products at the top of consumers’ search results.
As an Amazon SEO specialist, Pattern knows how to help your brand win better success for long-term profitability on Amazon. With our data-driven tools and brilliant teams of ecommerce experts, we help brands with listing management, content optimization, Amazon ad strategies, and more.
Contact us to learn more about our SEO optimization services.
Entering the ecommerce landscape is a huge undertaking for any brand—it usually requires a large investment in resources and expertise to really be successful. Any brand can quickly get in over their heads trying to navigate the nuances of SEO, fulfillment and logistics, distribution control, listing optimization, and meeting the numerous other requirements and administrative tasks to show up well on marketplaces.
Unfortunately, because it’s so easy for third party, gray market, and unauthorized sellers to obtain and sell products online, many brands find themselves pressured to execute an ecommerce plan without the right resources to succeed on marketplaces and their other channels.
So, for brands looking to enter the ecommerce space or improve their current and future performance, it makes sense to partner with an ecommerce consultant.
Pattern’s global presence and proven success with hundreds of brands has allowed us to develop highly effective ecommerce consulting services. We can guide your brand to navigate issues both large and small in marketplaces worldwide. To maximize your ecommerce efforts, you’ll need to understand what an ecommerce consultant does and how to select one who drives the right value for your brand and products.
An ecommerce consultant is a specialist in the ecommerce space who can give you personalized guidance on how to market your products and grow their presence on digital marketplaces.
An ecommerce consultant should be able to analyze your brand, audience, category, opportunity, and current roadblocks and help you understand how to utilize your resources (or what resources are missing) to be most effective in capturing your opportunities in the ecommerce space.
Not sure how to evaluate a consultant? Here are 4 key attributes to look for as you make your choice.
At Pattern, we prioritize brand obsession for a reason—we know that a brand-centered mindset makes a crucial difference in the outcomes and results our partners achieve. So in our experience, when you begin your search for an ecommerce consultant, it’s important to look for a partner who is specialized in ecommerce, invested in the product, and passionate about helping brands build and improve their strategies. Typically, this means finding someone that consults exclusively for ecommerce marketplaces, rather than choosing a consultant who offers many different services.
It’s also important to avoid choosing a consulting partner who can’t deliver the right experience for your brand. The best indication of whether your potential consultant can do that is to review their history, data, and results with other brands. Ask if they’ve helped others in your selling category, if they’ve solved specific issues your brand is facing, and why they feel you are a good fit. The key is to leave the conversation feeling confident that you understand your consultants’ capabilities and whether or not they match up with your needs.
It’s best to pick a consultant who knows how to guide a brand onto and through multiple marketplaces worldwide. You’ll want to take a look at your long-term strategy and think about the regions and platforms you’re currently on and where you might want to take your brand in the future. If your consultant is truly great at what they do, they’ll be able to help you perform well enough with your current product roadmap that it’ll be a no-brainer to expand your presence at the right time.
The most effective partnership with an ecommerce consultant will be able to give you both recommendations and point you to solutions for making those changes in your planning, processes, and execution. Your time and money is valuable, so you want to make sure that you’re spending it as efficiently as possible as you follow your consultant’s advice. So, before you commit to an ecommerce consultant, ask about the resources and concrete solutions they typically recommend to the brands they work with.
Finding an ecommerce consultant that checks the boxes can be a difficult task. At Pattern, our entire focus and drive centers around giving brands the tools and resources they need to succeed on domestic and international ecommerce marketplaces.
With over 100 global ecommerce consultants across 10 global offices, we have the right tools to partner with brands across the world to achieve better ecommerce success. We give specialized advice, then make sure our partners have all the adequate SEO, social media, CRM, Amazon multi-channel fulfillment services, and ecommerce outsourcing services they need.
Interested in ecommerce consulting services? Set up a call here to learn what Pattern can do for your brand on global marketplaces.