Global Ecommerce Weekly News: 1st March

Clea Boyd-Eedle

March 1, 2022

Get up to date with this week's ecommerce headlines from around the globe.


Pattern finds 93% of UK online shoppers bought from Amazon in 2021

  • Pattern’s recently released UK Shopper Report 2022 polled UK online shoppers to reveal key findings in consumer behaviour on Amazon.

  • The research found that 93% of online shoppers in the UK bought from Amazon in 2021, maintaining penetration from 2020.

  • Interestingly, 67% of UK online shoppers stated they bought gifts on Amazon.

  • Amazon UK sales are expected to continue to rise, with 25.3% of customers expecting to spend more on the platform in 2022.

Read more on Pattern

Amazon files lawsuit against two fake review companies

  • Amazon has filed a lawsuit against AppSally and Rebatest, accusing the two companies of facilitating fake reviews on the platform.

  • Amazon claims that the companies connect sellers with consumers who will leave false positive reviews in return for product discounts or payment.

  • AppSally and Rebatest are thought to have more than 900,000 users willing to leave false positive reviews on Amazon’s platform.

Read more on Charged Retail

Alibaba’s revenue growth slows following public listing

  • Chinese e-commerce giant Alibaba has recorded its slowest quarterly revenue growth since listing publicly in 2014.

  • The group’s revenue grew 10% in Q4 2021, the first time the company has recorded growth below 20%.

  • Slowing Chinese economy growth and intense pressure from competitors are contributing factors to the loss of growth.

Read more on Internet Retailing

Farfetch’s revenues rise 35% from 2020 to 2021

  • Luxury fashion e-commerce platform Farfetch has released its financial figures for 2021, revealing a 35% YOY revenue increase to $2.3 billion USD. 2021 was the first year that the company had passed the $2 billion revenue mark.

  • Farfetch bet big on technology in 2020 and found great success in its partnership with Richemont and Alibaba, bringing Farfetch products onto Tmall in China.

Read more on Vogue Business

TikTok’s e-commerce business achieves $951 million USD GMV in 2021

  • Social media and video app TikTok has announced its e-commerce capabilities amassed $951 million USD in 2021.

  • The growth is thanks to a sharp rise in social commerce with young consumers increasingly connecting with brands and facilitating purchases on the platform.

Read more on TechNode

AusPost records increase in profit in December 2021 despite sharp letter volume decrease

  • Australia Post’s revenue grew by 10.4% to $4.8 billion AUD in December 2021, riding on the continued e-commerce boom.

  • At the end of 2021, an estimated 15 million Australians were still under COVID restrictions during the Omicron wave.

  • Revenue from letters continued to decline, down 1.2%.

Read more on Internet Retailing

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Sept 6, 2022

Global Ecommerce Weekly News: 6th September 2022

Get up to date with this week's ecommerce headlines from around the globe. --- Amazon News --- Amazon announces new inventory and distribution service, AWD Amazon has launched Amazon Warehousing and Distribution (AWD), providing inventory and distribution services to its sellers as a means of addressing current supply chain issues. AWD is now available for sellers using Fulfilment by Amazon (FBA), i.e. outsourcing their fulfilment to the platform. Amazon has plans to expand the service outside the platform in 2023. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/09/02/amazon-introduces-new-service-to-help-solve-supply-chain-challenges/) Amazon Web Services (AWS) launches in the UAE AWS, Amazon’s cloud-computing platform offering, has launched its second region in the Middle East and now provides its services in the UAE. The move will now allow anyone in the UAE who utilises cloud technologies to harness AWS’s advanced platforms and APIs. An estimated $11 billion USD is expected to be added to the UAE’s GDP thanks to the implementation, with an average of 6,000 external vendor jobs to be created annually. AWS is now available in 87 zones across 27 regions, with sights set on expanding further across Australia, Canada, India, Israel, New Zealand, Spain, and Switzerland. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/08/30/amazon-web-services-launches-region-in-uae/) --- Other Marketplace News --- Lazada to launch in Europe Alibaba-owned ecommerce platform Lazada is set to launch in Europe, marking a refreshed internationalisation push from the company. The move follows toughening economic conditions and performance in Southeast Asia, advancing the need to tap overseas markets. In Europe, Lazada will face tough competition from giants like Amazon and Zalando. Lazada’s exact entry strategy is to be confirmed and will be reliant on macroeconomic and market conditions, according to Lazada CEO James Dong. [Read more on DigitalCommerce360](https://www.digitalcommerce360.com/2022/09/01/alibabas-lazada-to-take-on-amazon-zalando-in-europe-push/) Chinese ecommerce giant Pinduoduo to launch cross-border platform in the United States Pinduoduo, a Chinese ecommerce giant rivalling Alibaba and JD, has announced it will be launching a new cross-border ecommerce platform. The marketplace is set to launch in the United States next month, as part of the company’s larger push into new markets. Pinduoduo found success in China thanks to its rock-bottom price offerings and harnessing of social commerce marketing, emulating strategies similar to fast-fashion giant Shein. [Read more on Yahoo Finance](https://uk.finance.yahoo.com/news/pinduoduo-launch-international-e-commerce-034129263.html) Alibaba launches its biggest B2B sales event, ‘Super September’ China ecommerce giant, Alibaba, has now launched its month-long B2B sales event ‘Super September’. The event provides 40 million buyers and 200,000 suppliers with the ability to connect on the platform, showcasing a ‘virtually unlimited’ number of products. The event hopes to foster new cross-border business relationships to tackle supply chain challenges currently faced by businesses. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/09/01/alibaba-launches-super-september-b2b-sales-event/) --- Other Ecommerce News --- Klarna’s losses quadruple in first half of 2022 BNPL provider, Klarna, has reported losses of $581 million USD for the first half of 2022. This figure is almost four times larger than a year earlier, where $129 million USD in losses were reported. The company attributes the losses to employee costs, technology investments, and rising credit losses. Klarna’s figure reporting comes amidst worsening economic conditions, fresh legal and regulatory scrutiny, and pressure from Big Tech competitors. [Read more on The Financial Times](https://www.ft.com/content/483451db-9221-4ca4-83a6-b4ddc6bfcfbb) [Read more on the Guardian](https://www.theguardian.com/business/2022/aug/31/klarna-losses-more-than-triple-as-consumer-spending-slows) One fifth of Snap employees to be laid off amidst poor financial performance Social media platform Snap (‘Snapchat’) has announced it will be laying off 20% of its employees and closing out a number of projects following a year of poor financial results.The move will see 1,200 employees globally lose their jobs, saving the company an estimated $500 million USD in costs. Snap is currently valued at $20 billion, an 84% decrease from its valuation of $130 billion last year. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/09/01/snap-to-lay-off-20-of-its-workforce-and-wind-down-a-number-of-projects/)
Aug 30, 2022

Global Ecommerce Weekly News: 30th August 2022

Get up to date with this week's ecommerce headlines from around the globe. --- Amazon News --- Amazon set to shut down Amazon Care Amazon is closing its telehealth service, Amazon Care, which launched in 2019 as a trial program for its headquartered employees. Later the service was rolled out nationwide for employees and other companies. The ecommerce giant has now made the decision to move away from the healthcare space, believing it was not the right long-term solution for its enterprise customers. [Read more on CNBC](https://www.cnbc.com/2022/08/24/amazon-is-shutting-down-amazon-care-telehealth-service.html) Peloton closes new deal to sell on Amazon Following a recent deal, Amazon customers will soon be able to buy Peloton fitness equipment on the marketplace, marking Peleton’s first move outside a direct-to-consumer model. According to Peloton’s CCO, there are already around half a million searches on Amazon for Peloton products every month, despite having no presence on the marketplace. Some key products include the original Peloton Bike, retailing for $1,445 and Peloton Guide for $295. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/08/24/peloton-strikes-deal-to-sell-fitness-equipment-on-amazon/) --- Other Marketplace News --- 60% of Malaysians are buying from local sellers on Shopee A recent survey of nearly 3,500 respondents found that nearly half of the shoppers prefer to purchase from local sellers due to shorter delivery times. Other shoppers decide to shop locally due to the quality of the products made in Malaysia and an interest in keeping the economy running. As a result, smaller local merchants have been able to grow their businesses, and shoppers benefit from shorter delivery times, products of high quality and supporting local businesses. [Read more on The Malaysian Reserve](https://themalaysianreserve.com/2022/08/25/around-60-malaysians-are-buying-from-local-sellers-on-shopee/) Flipkart’s social commerce platform Shopsy crosses 100 million users Flipkart launched a social commerce arm, Shopsy, in July of last year, which has now surpassed 100 million users, ahead of its target timeline being the end of 2022. This acquisition of new users has made Shopsy one of the largest platforms of its kind in the country, and is expected to onboard a further 100 million by the end of 2023. The platform is centred around boosting local entrepreneurship and powering ecommerce for consumers across tier 2+ regions where users face challenges around trust and navigation when shopping online. [Read more on Business Standard](https://www.business-standard.com/article/companies/flipkart-s-social-commerce-platform-shopsy-hits-100-million-users-1220828006851.html) Meta joins Amazon and Walmart in bid for Indian ecommerce market Amazon mentioned earlier in the year that it would be building a logistics division in-house through its purchase of a 51% stake in Ecom Express, an end-to-end logistics firm, to make ecommerce deliveries more efficient in the country. Walmart operates Flipkart in India and is set to continue its investment in the marketplace. In an effort to compete in the Indian ecommerce market, Meta has partnered with Indian ecommerce company, JioMart, to offer customers a grocery shopping platform within its WhatsApp chat feature. [Read more on Pymnts](https://www.pymnts.com/news/retail/2022/meta-joins-amazon-walmart-indian-ecommerce-market/) --- Other Ecommerce News --- Ecommerce in Spain worth €57.7 billion in 2021 Spanish ecommerce saw 11.7% growth compared to last year, largely attributed to cross-border sales. In the final quarter of 2021, ecommerce sales in Spain were at €16.9 billion euros, at least 60% of which came from cross-border sales. Transactions from foreign locations to Spain generated a turnover of €1.56 billion in Q4, a growth of 27.7% compared to Q4 a year before. [Read more on Ecommerce News](https://ecommercenews.eu/ecommerce-in-spain-was-worth-e57-7-billion-in-2021/)
Aug 23, 2022

Desiree Wong, Sr Ecommerce Consultant, Mandy Guo & Ariel Tsai, Brand Managers: People of Pattern

The success of Pattern can be attributed to our amazing team and the people within it. Our PeopleofPattern series highlights our people; the faces, roles and responsibilities behind what makes Pattern great. This week, we sat down and spoke with Desiree Wong, Senior Ecommerce Consultant, Mandy Guo, Brand Manager, and Ariel Tsai, Brand Manager, all sitting in Pattern’s London office working with UK & US brands to accelerate their sales in China. Could you tell me a bit about your role and experience working at Pattern? Desiree: I’ve been working at Pattern for over six years now. I first joined the company as an Associate Consultant back in Hong Kong. My responsibilities have changed quite a bit since first joining the company, when I first joined I worked in the Consulting team in Hong Kong with Arthur Cheung (General Manager, Asia) and a few other colleagues focusing on consulting projects. We then had some trading elements added into our China business, which meant I was responsible for more trading-related tasks. My title is now Senior Ecommerce Consultant, covering the APAC region. Following Practicology’s acquisition by Pattern in 2018, 90% of my time is now related to trading activity. When I relocated to London in early 2020, I was given more opportunity to work on business development. All of the brands that my team are working with are either from Europe or from the U.S., so working in the UK meant I was in a much better time zone to speak with clients and attend offline events, like Interzoo or Alibaba-organised events, here in Europe. Ariel: My responsibilities are quite similar to Desiree. I joined Pattern in January this year, so I’ve been working here for about six months now. I started as a Brand Manager, managing the trading side of the business of different brands for Asia markets. I also do a bit of work on the side for the Consulting team. For example, we’re currently working on a project for a global luxury jewellery brand, providing a consulting service for China. Mandy: I joined Pattern nearly 3 months ago as a Brand Manager. The role is very interesting, and I feel very supported. My role helps our clients find the best solutions in China’s market through social marketing and ecommerce business. From my previous China FMCG industry experience at Unilever, LVMH, and Mars, I feel very fulfilled identifying the best USPs and business strategies to achieve a better business position for our clients. Why do you choose to work at Pattern? Ariel: I previously worked for a digital marketing agency, also focusing on China business with UK companies. In that job, I did a lot of marketing for British and U.S. brands who sell their products in China. I worked with companies like Royal Mail, amongst other big brands, which I found really interesting. This experience really fueled my interest in ecommerce, which is why I got in touch with Pattern as it is a trading and ecommerce-focused company. I also liked that Pattern didn’t just focus on trading in China, but also other countries in Asia like Japan, Korea, and South-East Asia. Desiree: Before I joined Pattern I worked at MAC Cosmetics for almost two years. In that time I felt that I’d learnt everything I could in that role and wanted more of a range and challenge in my career. At MAC, I luckily gained a lot of experience working in ecommerce and wanted to pursue this further. Pattern seemed like a great opportunity as it is a global company working in ecommerce and has seen a huge amount of growth as a business. Before Pattern, I also studied a Master of Science in Marketing, where I met a professor who introduced me to the consulting industry. This was another reason why I was really interested in joining Pattern’s consulting team. Interestingly, I was introduced by a headhunter who told me that there was a company that had newly-launched in Hong Kong called Practicology. We didn’t even have an office, we were so new! I remember meeting Arthur Cheung in a restaurant after he’d just finished a trip to China, carrying all of his luggage with him. Arthur told me that the company was new but that it was an ecommerce consulting firm, which was really interesting to me and covered the two aspects I was looking for in my next role. Starting in the Hong Kong business, we had the opportunity to choose the office that we’d set-up in and even built IKEA furniture together in the office. It was such an experience! What I really loved about Practicology (now Pattern) was learning so many new things and expanding outside of my scope of knowledge that I’d been working in comfortably for so long. It wasn’t just about marketing, ecommerce, or consulting, it was about entrepreneurship. Arthur was tasked to build up the whole Asia/China business, which really opened my eyes to how to build a business from the ground up. My role also continues to evolve as the company grows and changes, I never feel bored. That’s why I’ve stayed here for six years! Mandy: My previous experience and passion connect well with my role at Pattern. As previously stated, it is fulfilling to use my previous experience to provide the best solutions for our clients. I have great supportive teammates like Desiree who guides and helps me understand Pattern’s processes and systems. What has been the most rewarding part of working at Pattern for you? Desiree: For me, it’s the recognition from the brands. I know we all talk about numbers, but when the brands can see more than just the numbers that you help them to achieve, and they really appreciate the strategy and transparency that we have, it’s really satisfying. We stick to our Pattern values. We always want to be ‘Partner Obsessed’, and our partners really feel that. Ariel: For me, it’s the opportunity of working with different brands across different regions. We’re expanding so fast and keep finding new brands in different categories, giving us the opportunity to work with for example Alliance and Jan Marini, a skincare brand, and Holland and Barrett selling supplements. This broad range has really expanded my knowledge across different industries and has been really interesting and rewarding for me. Mandy: The most rewarding aspect for me has been recently handling prospective clients with Desiree and identifying potential improvements for a couple of our clients’ ecommerce business in China. Another rewarding moment is when our clients positively react to my efforts. Last question, why would you recommend working at Pattern? Desiree: I think that working at Pattern has a suitable level of challenge, you will never get bored. Ecommerce is an ever changing industry. When you work in the Asia market, which is not as mature as others and is still developing, it is even more challenging and you learn new things every day. I know there are plenty of ecommerce and trading companies in the industry, but I’d say that everyone working at Pattern is smart and willing to share their knowledge. As we’re all growing together, it gives us all a great opportunity to learn from each other. Our team culture is also really strong. Ariel: I’d say I agree with Desiree. There’s not much of a hierarchy inside Pattern. In our China team, we learn more from them every day and they’re always helping to share what’s happening in the market. Again, the team culture is really positive. Everybody who works at Pattern is a ‘Doer’ and is willing to share their experience and knowledge with one another as well. The company is also growing so fast into different regions, for someone who wants to expand their knowledge on a global scale, that’s also a big bonus as you’re unlikely to get that opportunity very often. Mandy: In agreement with Desiree, ecommerce is changing very quickly in Asia. With different clients, Pattern gives me the opportunity to evolve my knowledge through challenging and interesting contracts. We have good morale, supportive teammates, and I feel very engaged through growth opportunities because of our team and clients. I’m growing with Pattern and I highly recommend working at Pattern! We’re growing our team at Pattern! If you're looking to start a career in ecommerce or even if you're a seasoned professional and want to learn more about our exciting opportunities, [check out our open positions here.](https://pattern.breezy.hr/)