3 Amazon Reports to Increase Sales & Find More Customers

Tony Morales

August 28, 2020

Data is the oil behind the massive Amazon machine. It informs what products customers see, which sellers end up in the Buy Box, seller performance, and a plethora of insights across the platform that can help your brand thrive or dive. While there’s lots of data that Amazon keeps behind closed doors, there are valuable resources your brand can use to succeed, including Amazon Reports.

Amazon Reports

Amazon Reports (available through Seller Central) help your brand determine where your advertising dollars should go to most effectively grow your business, and the great news is that there are seven reports you can use to inform your ad spend on sponsored products:

  • Targeting Report
  • Search Term Report
  • Placement Report
  • Advertise Product Report
  • Campaign Report
  • Purchased Product Report
  • Performance Overtime Report

Five additional reports are available for sponsored brand advertisements, which help generate brand recognition:

  • Keyword Report
  • Keyword Placement Report
  • Campaign Report
  • Campaign Placement Report
  • Search Term Report

As the Director of Advertising at Pattern, I’ll walk you through three of the most valuable reports your brand can use to improve sales and get more clients.

1. Targeting Reports

When you’re looking to boost a product’s discoverability with your ad dollars on Amazon, you need to decide which keywords you are going to bid on that will drive the most traffic to your listing should you win. You also need to decide how much you’re willing to spend. Pattern’s brand partner Popsockets is a good example.

I might bid on a word like ‘Popsocket,’ ‘black Popsocket,’ ‘phone holder,’ ‘phone mount,’ ‘phone standup device.’ When I do this, I have to decide how much I’m willing to pay if the shopper clicks on that. Am I willing to pay a dollar? Am I willing to pay $5?

This is where Amazon’s targeting report comes in handy. Amazon’s targeting report gives you insights on the metrics for all of your campaigns that received at least one impression. It shows you every keyword, ASIN, and category you’re bidding on, including duplicate keywords.

What this report allows one to do is take a look at all of their keywords—all the stuff that they’re bidding on—and it allows them to figure out what’s profitable or what are the associated metrics. So I can see all of my keywords and how they’re performing, and I can see what words are most profitable to my business or what words essentially drive the most clicks or the most sales or what’s getting the most impressions and traffic.

Based on that information, brands can make the decision to bid more or less money for targeted advertisements to show up on specific keywords. Targeting reports (as well as keyword reports for sponsored brands) help you know how to win.

The best thing for this report is to figure out what are your must-win keywords. Using this targeting report or this keyword report, it essentially allows you to discover what your must-win entities are based on sales and based on traffic, and then you can bid accordingly to win these as often as you can afford.

By doing this, brands can increase the number of ad placements they have and theoretically increase the number of shoppers looking at and then purchasing their products.

2. Search Term Report

The Search Term Report (as well as the Placement Report) is an Amazon report my team at Pattern uses the very most to help brands succeed.

Let’s say you want to bid on the word “waterbottle.” There are three distinct match types you can choose from in Amazon’s system to make your bid: an exact match, a phrase match, and a broad match.

Exact Match With an exact match, the keyword will only show up if the customer types the word waterbottle into the search bar as is.

Amazon reports, exact phrase match | Pattern

This accounts for capitalization, punctuation, plural, and also Spanish translation. Essentially it’s when someone puts in waterbottle or waterbottles, that’s what the exact match is.

Phrase Match If your keyword is “waterbottle” and you set your match type to phrase match, your ads will not only show up for exact searches for waterbottles but for searches with additional verbiage at the beginning or the end of the word. This could mean phrases like blue waterbottle, insulated waterbottle, large waterbottle, or waterbottle for hiking will be included in your ad campaign.

Broad Match The final match type does everything an exact match and phrase match do, but it also allows for longer extrapolations and words that show up in between your keyword.

An example of a broad match for the keyword “waterbottle” would be something like “water big bottle” or “water insulated bottle.”

Where the Search Term Report comes in

The Search Term Report specifies a designation between the keyword and the search term. While the targeting (or keyword) report focuses simply on the keyword “waterbottle,” the Search Term Report takes a look at all of the different variations that someone may search for that are connected to the keyword “waterbottle” via a phrase match or broad match. It then gives you the data associated with these terms.

The data from the Search Term Report can help you identify terms that don’t perform well and add them as negative keywords in your campaigns. This ensures that they’re removed from your campaigns and ads aren’t populated for them, which keeps your brand from wasting money.

Another thing the search term report allows brands to do is identify words that are performing really well and getting you lots of sales. Once these phrases are identified, you can add them to your advertising campaign as keywords rather than search terms so they’re treated independently. That allows you to make specific bids with dollar amounts attached that you’re willing to spend. Once you’ve added these search terms as keywords, you can run search reports on adjacent phrases to them that may be just as successful.

3. Placement Reports

The Placement Report gives brands visibility about where their ads are going on Amazon so that they know how much they should bid.

When you do sponsored products, what happens is they show up in different spots. Some of them show up at the top of the page at the very top of Amazon search results. Some show up on what are called product detail pages, and other ads show up essentially in the rest of Amazon.

The Placement Report can help brands identify how many impressions are showing up at the top of the page, how much they’re winning in the top of the search, and how much of their money is going there. Those brands, should they choose to do so, can then increase their bid anywhere from 0 to 900% using placement multipliers in order to win a top-of-search or product detail page placement.

Using the Placement Report brands can use bidding and multipliers to consistently try to improve the percentage of top-of-search placements they’re winning and funnel the majority of their money towards those placements, giving them the best conversion possible.

Working through Amazon Reports may be a bit overwhelming, but Pattern can help brands use them to succeed. When you’re working with a company like Pattern, we save this data on your behalf and you don’t have to worry about saving it all on your own and keeping it someplace.

To learn more about Amazon Reports and how Pattern can help your brand succeed on Amazon, contact us below.

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Sept 6, 2022

Global Ecommerce Weekly News: 6th September 2022

Get up to date with this week's ecommerce headlines from around the globe. --- Amazon News --- Amazon announces new inventory and distribution service, AWD Amazon has launched Amazon Warehousing and Distribution (AWD), providing inventory and distribution services to its sellers as a means of addressing current supply chain issues. AWD is now available for sellers using Fulfilment by Amazon (FBA), i.e. outsourcing their fulfilment to the platform. Amazon has plans to expand the service outside the platform in 2023. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/09/02/amazon-introduces-new-service-to-help-solve-supply-chain-challenges/) Amazon Web Services (AWS) launches in the UAE AWS, Amazon’s cloud-computing platform offering, has launched its second region in the Middle East and now provides its services in the UAE. The move will now allow anyone in the UAE who utilises cloud technologies to harness AWS’s advanced platforms and APIs. An estimated $11 billion USD is expected to be added to the UAE’s GDP thanks to the implementation, with an average of 6,000 external vendor jobs to be created annually. AWS is now available in 87 zones across 27 regions, with sights set on expanding further across Australia, Canada, India, Israel, New Zealand, Spain, and Switzerland. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/08/30/amazon-web-services-launches-region-in-uae/) --- Other Marketplace News --- Lazada to launch in Europe Alibaba-owned ecommerce platform Lazada is set to launch in Europe, marking a refreshed internationalisation push from the company. The move follows toughening economic conditions and performance in Southeast Asia, advancing the need to tap overseas markets. In Europe, Lazada will face tough competition from giants like Amazon and Zalando. Lazada’s exact entry strategy is to be confirmed and will be reliant on macroeconomic and market conditions, according to Lazada CEO James Dong. [Read more on DigitalCommerce360](https://www.digitalcommerce360.com/2022/09/01/alibabas-lazada-to-take-on-amazon-zalando-in-europe-push/) Chinese ecommerce giant Pinduoduo to launch cross-border platform in the United States Pinduoduo, a Chinese ecommerce giant rivalling Alibaba and JD, has announced it will be launching a new cross-border ecommerce platform. The marketplace is set to launch in the United States next month, as part of the company’s larger push into new markets. Pinduoduo found success in China thanks to its rock-bottom price offerings and harnessing of social commerce marketing, emulating strategies similar to fast-fashion giant Shein. [Read more on Yahoo Finance](https://uk.finance.yahoo.com/news/pinduoduo-launch-international-e-commerce-034129263.html) Alibaba launches its biggest B2B sales event, ‘Super September’ China ecommerce giant, Alibaba, has now launched its month-long B2B sales event ‘Super September’. The event provides 40 million buyers and 200,000 suppliers with the ability to connect on the platform, showcasing a ‘virtually unlimited’ number of products. The event hopes to foster new cross-border business relationships to tackle supply chain challenges currently faced by businesses. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/09/01/alibaba-launches-super-september-b2b-sales-event/) --- Other Ecommerce News --- Klarna’s losses quadruple in first half of 2022 BNPL provider, Klarna, has reported losses of $581 million USD for the first half of 2022. This figure is almost four times larger than a year earlier, where $129 million USD in losses were reported. The company attributes the losses to employee costs, technology investments, and rising credit losses. Klarna’s figure reporting comes amidst worsening economic conditions, fresh legal and regulatory scrutiny, and pressure from Big Tech competitors. [Read more on The Financial Times](https://www.ft.com/content/483451db-9221-4ca4-83a6-b4ddc6bfcfbb) [Read more on the Guardian](https://www.theguardian.com/business/2022/aug/31/klarna-losses-more-than-triple-as-consumer-spending-slows) One fifth of Snap employees to be laid off amidst poor financial performance Social media platform Snap (‘Snapchat’) has announced it will be laying off 20% of its employees and closing out a number of projects following a year of poor financial results.The move will see 1,200 employees globally lose their jobs, saving the company an estimated $500 million USD in costs. Snap is currently valued at $20 billion, an 84% decrease from its valuation of $130 billion last year. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/09/01/snap-to-lay-off-20-of-its-workforce-and-wind-down-a-number-of-projects/)
Aug 30, 2022

Global Ecommerce Weekly News: 30th August 2022

Get up to date with this week's ecommerce headlines from around the globe. --- Amazon News --- Amazon set to shut down Amazon Care Amazon is closing its telehealth service, Amazon Care, which launched in 2019 as a trial program for its headquartered employees. Later the service was rolled out nationwide for employees and other companies. The ecommerce giant has now made the decision to move away from the healthcare space, believing it was not the right long-term solution for its enterprise customers. [Read more on CNBC](https://www.cnbc.com/2022/08/24/amazon-is-shutting-down-amazon-care-telehealth-service.html) Peloton closes new deal to sell on Amazon Following a recent deal, Amazon customers will soon be able to buy Peloton fitness equipment on the marketplace, marking Peleton’s first move outside a direct-to-consumer model. According to Peloton’s CCO, there are already around half a million searches on Amazon for Peloton products every month, despite having no presence on the marketplace. Some key products include the original Peloton Bike, retailing for $1,445 and Peloton Guide for $295. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/08/24/peloton-strikes-deal-to-sell-fitness-equipment-on-amazon/) --- Other Marketplace News --- 60% of Malaysians are buying from local sellers on Shopee A recent survey of nearly 3,500 respondents found that nearly half of the shoppers prefer to purchase from local sellers due to shorter delivery times. Other shoppers decide to shop locally due to the quality of the products made in Malaysia and an interest in keeping the economy running. As a result, smaller local merchants have been able to grow their businesses, and shoppers benefit from shorter delivery times, products of high quality and supporting local businesses. [Read more on The Malaysian Reserve](https://themalaysianreserve.com/2022/08/25/around-60-malaysians-are-buying-from-local-sellers-on-shopee/) Flipkart’s social commerce platform Shopsy crosses 100 million users Flipkart launched a social commerce arm, Shopsy, in July of last year, which has now surpassed 100 million users, ahead of its target timeline being the end of 2022. This acquisition of new users has made Shopsy one of the largest platforms of its kind in the country, and is expected to onboard a further 100 million by the end of 2023. The platform is centred around boosting local entrepreneurship and powering ecommerce for consumers across tier 2+ regions where users face challenges around trust and navigation when shopping online. [Read more on Business Standard](https://www.business-standard.com/article/companies/flipkart-s-social-commerce-platform-shopsy-hits-100-million-users-1220828006851.html) Meta joins Amazon and Walmart in bid for Indian ecommerce market Amazon mentioned earlier in the year that it would be building a logistics division in-house through its purchase of a 51% stake in Ecom Express, an end-to-end logistics firm, to make ecommerce deliveries more efficient in the country. Walmart operates Flipkart in India and is set to continue its investment in the marketplace. In an effort to compete in the Indian ecommerce market, Meta has partnered with Indian ecommerce company, JioMart, to offer customers a grocery shopping platform within its WhatsApp chat feature. [Read more on Pymnts](https://www.pymnts.com/news/retail/2022/meta-joins-amazon-walmart-indian-ecommerce-market/) --- Other Ecommerce News --- Ecommerce in Spain worth €57.7 billion in 2021 Spanish ecommerce saw 11.7% growth compared to last year, largely attributed to cross-border sales. In the final quarter of 2021, ecommerce sales in Spain were at €16.9 billion euros, at least 60% of which came from cross-border sales. Transactions from foreign locations to Spain generated a turnover of €1.56 billion in Q4, a growth of 27.7% compared to Q4 a year before. [Read more on Ecommerce News](https://ecommercenews.eu/ecommerce-in-spain-was-worth-e57-7-billion-in-2021/)
Aug 23, 2022

Global Ecommerce Weekly News: 23rd August 2022

Get up to date with this week's ecommerce headlines from around the globe. --- Amazon News --- Amazon to add mental health support to primary-care service Amazon is set to move into mental health therapy with its primary-care division, following its recent acquisition deal of One Medical. The plan is to partner with virtual behavioural therapy service, Ginger, to offer its Amazon Care users with on-demand access to mental health services, licensed therapists and psychiatrists. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/08/11/amazon-plans-to-add-mental-health-support-to-primary-care-service/) GMB union calls for £15 an hour minimum pay at UK Amazon warehouses Amazon recently offered its warehouse workers a 3% pay rise, which in comparison to the June inflation rate of 9.4% left employees disappointed. Following this, hundreds of Amazon warehouse workers stopped work last week, protesting against the minimal pay increase, seeking a minimum of £15 an hour. Recent protests consisting of employee walkouts and sit-ins aim to get a better offer out of Amazon. [Read more on The Guardian](https://www.theguardian.com/technology/2022/aug/09/gmb-calls-for-15-an-hour-minimum-pay-at-amazon-warehouses-in-uk) Amazon third-party sellers have received their first-ever holiday fee hike Amazon’s third-party marketplaces account for close to half of the company’s online sales. The company introduced a 5% fuel and inflation charge to its third-party sellers earlier this year, and has now implemented another inflation increase charge. Commencing 14 October, any seller who uses Amazon’s fulfilment service is subject to the price hike, which is set to be an additional 35 cents per item for products sold in the US and Canada. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/08/17/amazon-third-party-sellers-have-received-their-first-ever-holiday-fee-hike/) Amazon puts a pause on UK grocery shop roll-out as the cost of living increases Amazon has slowed down on its UK roll-out of till-free Amazon Fresh grocery stores following disappointing sales and the rise in cost of living. Allegedly, the company is no longer looking for potential sites to expand and if more stores are opened, they will likely no longer use a till-free system, as consumers become more cautious about spending. [Read more on The Telegraph](https://www.telegraph.co.uk/business/2022/08/21/amazon-pauses-uk-grocery-shop-roll-out-following-disappointing/) --- Other Marketplace News --- Shopee overtakes Alibaba across international markets Shopee has surpassed Alibaba and taken the top spot for sales outside of China. Singapore-based marketplace saw a year-on-year increase of 51.4% at the end of Q2 of this year, while Alibaba saw a 3% drop during the same time period. This can be seen as a promising development for start-ups and their ability to compete with some of the largest ecommerce giants in the market. [Read more on Exchange Wire](https://www.exchangewire.com/blog/2022/08/18/shopee-surpasses-alibaba-in-international-sales-amazon-searches-for-entertainment-exec/) H&M reopens its official store to Alibaba’s Tmall ecommerce platform It has been nearly 18 months since Alibaba removed H&M from its Tmall platform, following H&M’s criticism of human rights abuses in Xinjiang. It is estimated that over a million people, predominantly minorities in the area, have been unlawfully detained in camps across the city. Brands including Nike, Adidas, Burberry and Converse were swept up in the controversy, however H&M was one of the first to be targeted for speaking out about the issue. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/08/16/hm-returns-to-alibabas-tmall-platform-16-months-after-xinjiang-controversy/) Klarna launches new feature allowing UK consumers to view full online order history Buy-now-pay-later company, Klarna, has launched a new feature on its shopping app, which allows UK consumers to view their full online order history, regardless of whether they purchased the product using Klarna. The feature also shows delivery tracking and aids consumers in managing their online purchases more conveniently. [Read more on The Industry](https://www.theindustry.fashion/klarna-launches-new-feature-allowing-uk-consumers-to-view-full-online-order-history/) --- Other Ecommerce News --- Online marketplaces responsible for £280 billion business turnover in the UK Nearly 900,000 UK businesses are currently selling on online marketplaces, generating an estimated £282 billion worth of sales each year. This figure represents 6% of the UK’s annual business turnover, highlighting the notable contribution that marketplaces make to the UK economy, along with the potential for further growth in this area. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/08/09/online-marketplaces-responsible-for-280-billion-business-turnover-in-uk/)