Ecommerce Innovators Podcast
Episode 1: Brian Gill, SVP Marketing at 4Life Research
Topic: Balancing Direct Selling and Digital Marketplaces
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In this conversation, Brian Gill, SVP of Marketing at 4Life Research, and John LeBaron talk about transitioning into ecommerce, balancing the direct selling model with selling on marketplaces, and considering the buyer’s journey. Hear how Brian builds and encourages a culture of innovation and grows ecommerce in this episode.
Ecommerce Innovators Episode Synopsis
01:15 - Brian’s commitment to the listeners
02:01 - Brian’s background
04:46 - 4Life Research
08:00 - Direct sales and product innovation
12:25 - Building a culture of innovation
17:59 - Transitioning to ecommerce
23:43 - 4Life’s challenges
27:47 - The future of ecommerce
Here are 3 takeaways from our conversation with Brian Gill:
- Innovation stems from learning and growth. Being proactive and working hard is good for anyone and always brings results. Brian taught us that it doesn’t matter where you start; it only matters how you are growing. Marketing trends constantly change in order to be successful, marketers need to keep learning to stay relevant. One way that Brian follows his own advice is he reads books with his colleagues, and then they discuss what they learned and identify an action item.
- “Be passionate about your products so you can market it with boldness and confidence, knowing that you are going to help somebody.” If you want to market a product well, you first need to believe in the product. At 4Life, Brian markets health and wellness products, and he knows he can change people’s lives because of his confidence in the products.
- Establishing the retail price of products adds credibility to affiliate programs. People often pull out their phones while retail shopping and look up a product’s price on Amazon. With controlled pricing, this situation is great because shoppers see the product’s retail price and know they are getting the best deal from the affiliate. 4Life has hundreds of thousands of affiliates selling 4Life’s products globally and its distribution works well for the brand because its products are loved and well-studied.