Preparing For Prime Day 2020: Best Practices & What to Expect

Emilee Valken

June 24, 2020

Amazon’s Prime Day is one of the wildest sales events of the year, and for brands who do it right, it can be a homerun akin to Black Friday. A successful Prime Day can greatly increase your profits and attract thousands of new customers. It can also be really daunting.

In a recent webinar, Pattern’s Chief Revenue Officer John LeBaron sat down with Senior Brand Manager Newel Cobb and Coravin’s Director of Business Development Jessica Bourne to talk about how brands can best prepare for Prime Day and what the event may look like in the year of Covid-19.

Here are some takeaways that can help your brand plan a successful Prime Day.

Best practices for Prime Day

Choose a strategy that matches your goals

As you start preparing for Prime Day—and you’ll want to prepare as early as possible to make the event a success—consider your goals. Do you want to increase sales? Raise brand awareness? Move inventory? These are all things to consider as you choose your strategy.

According to LeBaron, there are three major Prime Day brand strategies: Stand Your Ground, Go All In, or Hybrid.

Stand Your Ground

The Stand Your Ground approach to Prime Day is when your brand chooses not to play. While this may leave the door open for your competitors and lead to missed opportunities for your brand, you can still find lots of success on Prime Day with this approach.

“By standing your ground, you may not have to go head over heels getting coupons or lightning deals etcetera to really ride that traffic wave,” Cobb said. “If you can just ride that traffic wave, you avoid the expensive part of prepping for Prime Day and possibly failing at Prime Day.”

On Prime Day in 2019, less than 1% of Pattern products were on discount, but Pattern still sold 53% more units that day than they did the same day during the previous week.

Another benefit of this approach is you can avoid potential overstocks or arbitrage.

Going All In

The opposite approach to Stand Your Ground is Going All In, where a brand discounts and markets all of their skus. This method can give you lots of successes. It can help you gain market share, move a lot of inventory, and experience unexpected wins across your catalog. It can also incentivize new customers to check out your brand.

Going all in has its drawbacks. This strategy can be time consuming and expensive. It’s also harder to track your ROI, because you don’t have a control group to measure data collection against. Your post-Prime Day sales bump may not be worth the investment. By going all in, you risk arbitrage and may have inventory shortages that seriously hurt your brand down the road. It’s important to keep all these things in mind as you plan.

Hybrid

The final strategy is the happy medium between Going All In and Standing Your Ground where brands participate in Prime Day, but on a limited scale.

Coravin is one brand that’s successfully strategized with the Hybrid model. According to Bourne, Coravin focused on promoting and discounting one SKU during Prime Day instead of their whole catalog. By doing so, they prevented their brand from creating arbitrage opportunities across the market.

Participating in Prime Day with this strategy was less costly for Coravin, and it allowed them to collect data with a control group so they can better plan for future promotions.

Like the other two strategies, the Hybrid model has its cons: it presents missed opportunities, it can take a little more planning, and it’s easier for brands to get lost in the chaos of Prime Day since they’ve got limited discounts.

Focus on the basics: keywords and images

Making your product listings as clean and informative as possible makes your catalog easy to discover and easy to shop when a million other brands are clamoring for attention. Include keywords and phrases customers are already searching for in your listing titles and descriptions. According to Bourne, even if your title is really long, those little details allow shoppers to understand what they’re getting right from the category page. The same goes for your descriptions: taking advantage of every bullet point allows customers to shop confidently and trust your brand.

Another thing you’ll want to do is make sure your image stack is high quality and shows exactly what’s included in the product bundle. It may also be helpful to provide informative images that show customers exactly how to use your product.

Cleaning up keywords and images as well as maintaining a positive sales history, good prices, and great customer service, can help you improve your ranking in search results so you make more sales.

Increase your conversion rate

Amazon conversion rates jump to over 50% during Prime Day events. To really maximize the success of your brand, Cobb says you’ll want to get your brand’s conversion rate up to 10% prior to Prime Day. That’s worth two to four times as much during the Prime Day period.

Don’t just focus on Amazon

While Prime Day is native to Amazon, it’s rapidly becoming an omni-channel shopping event where customers use Chrome extensions and blogs to shop across the entire ecommerce ecosphere. Because of this, your other channels, like social media and your D2C, should be just as ready for Prime Day as your Amazon store so you can capitalize across the market.

Experiment

If you don’t know if you prefer coupons over promo codes, test it out. If you want to see how affiliate links work, test it out. If you’re interested in maximizing your sales through Amazon’s Amazon Live feature, test it out. Dedicate a bit of your budget to experiment now so that you can hit things hard when Prime Day rolls around.

“Prime Day is an awesome testing ground, or even now when Amazon’s doing their summer sales. The summer sale is a great testing ground for Prime Day which is a great testing ground for Black Friday,” Bourne said.

What You Should Know About Prime Day 2020

Due to concerns about Covid-19, there is still no official date for this year’s Prime Day. According to LeBaron, reports indicate the event has been pushed back to sometime in September or October.

One thing LeBaron stressed is that brands should get their Q4 and Prime Day inventory in as quickly as possible right now to avoid potential delays. Similar to the delays created in Spring of this year, a second wave of Covid-19 could create serious delays for inbound shipments that could be damaging for your inventory.

As with all sales events, the secret sauce to a successful Prime Day is to plan ahead.

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Sept 27, 2022

Global Ecommerce Weekly News: 27th September 2022

Get up to date with this week's ecommerce headlines from around the globe. --- Amazon News --- Amazon drives renewable energy push with 71 new projects Amazon is planning to add 2.7 gigawatts of clean energy capacity through a couple of new projects as the company attempts to use 100% renewable energy by 2025. The ecommerce business will soon have a total of 329 renewable energy projects, generating 50,000 gigawatt hours of clean energy, which is equivalent to powering 4.6 million US homes every year. [Read more on Reuters](https://www.reuters.com/business/sustainable-business/amazon-drives-renewable-energy-push-with-71-new-projects-2022-09-21/) Amazon launches Prime Early Access Sale Amazon is launching a new 2-day shopping event for its Prime members only, beginning on the 11th of October. Across 15 countries, Prime customers will have access to the shopping event, with thousands of deals on offer globall, ranging from fashion to electronics to essentials. The event has the purpose of giving Prime users the chance to spread the cost of items over the winter months, 6 weeks ahead of Black Friday. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/09/26/prime-early-access-sale/) --- Other Marketplace News --- Shopify unveils new localisation tool Shopify is launching a new localisation tool, called Translate & Adapt, which works with Shopify Markets to offer localisation for sellers who are looking to expand into new markets. The tool translates a user’s online store into different languages, including product pages and information pages. Merchants are also able to create different shipping terms for each market using the new tool, which allows international expansion and offers a more localised consumer experience, unveiling new potential. [Read more on Ecommerce News](https://ecommercenews.eu/shopify-launches-new-localisation-tool/) Etsy is set to invest hundreds of millions into its marketing platform Etsy CEO claims that the company is on route to spend more than $570 million USD on marketing this year. Even during a time of macroeconomic pressure, inflation and rising interest rates, the company is preparing itself and its sellers for the upcoming holiday season and is focused on retaining interest from buyers. [Read more on Yahoo News](https://uk.news.yahoo.com/etsy-600-million-on-marketing-ceo-154054219.html) --- Other Ecommerce News --- Meta looks to cut costs by 10% in the coming months Meta employees are facing job redundancies as the company plans to cut its costs by 10% over the next few months. Meta reported a 22% YoY increase in costs and expenses, totalling over $20 billion USD. The cuts are expected to come in the form of job redundancies as a result of department reorganisations rather than formal layoffs. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/09/22/meta-to-slash-costs-by-10-over-coming-months/) DHL teams up with Quadient to offer smart locker deliveries in the UK DHL and tech company, Quadient, have partnered to offer smart lockers parcel pick-up throughout the UK. The new contactless, secure locker stations will give recipients more choice and flexibility to receive their parcels at a time and location best suited to them. The partnership plans to install 500 locker stations across the country by the end of 2022. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/09/21/dhl-partners-with-quadient-to-offer-smart-locker-delivery/) The online fashion market is set to be worth nearly $170 billion USD in 2025 The European online fashion retail market is set to grow 50% by 2025, with an online turnover of $170 billion USD, which is 33% of the retail branch’s total. Cross-border marketplaces prove to be the largest drivers of this growth, with online websites and apps like Vinted largely pushing the market’s online growth. Zalando recently became the largest cross-border fashion retailer/marketplace, responsible for 11.7% of the online market’s share. [Read more on Ecommerce News](https://ecommercenews.eu/online-fashion-market-worth-e175-billion-in-2025/)
Sept 20, 2022

Global Ecommerce Weekly News: 20th September 2022

Get up to date with this week's ecommerce headlines from around the globe. --- Amazon News --- Amazon to raise pay and add extra work benefits for delivery drivers Following the rise in fuel prices and protests by Amazon workers, the ecommerce giant is raising its delivery drivers’ pay and adding more work benefits. Amazon has mentioned that it will be investing $450 million into rate increases along with an education program and a Delivery Service Partners program. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/09/14/amazon-to-raise-delivery-drivers-pay-and-add-more-work-benefits/) Amazon announces it will give away shipping software to merchants at no cost Amazon has recently announced that it will be giving ecommerce merchants free software to manage shopper orders on and off its platform as it extends its reach. The ecommerce giant will be ending monthly costs for sellers using Veeqo, a shipping software it recently acquired and instead offer to them a new, free shipping software. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/09/16/amazon-to-give-away-shipping-software-to-merchants/) --- Other Marketplace News --- Walmart unveils new virtual fitting rooms In an effort to drive clothing sales, Walmart has launched virtual fitting rooms while competitors reduce spending amid the cost of living crisis. The virtual try-on tool can be used by Walmart customers to virtually measure the clothing items and see how the products would look on them. Shoppers will now be able to see how over 270,000 clothing items on Walmart’s ecommerce site would look on their bodies. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/09/15/walmart-launches-virtual-fitting-rooms-to-drive-clothing-sales/?utmsource=Retail+Gazette+Subscribers&utmcampaign=2da7f0f8f8-EMAILCAMPAIGN202209150742&utmmedium=email&utmterm=0d23e2768b6-2da7f0f8f8-61040615) THG slashes sales and profit expectations The Hut Group has slashed its forecasts for 2022 as rising interest rates, inflation and energy costs take a toll on consumers. Previously, THG estimated its sales growth to be between 22-25% but after a recent evaluation, has lowered this prediction to between 10-15%. Initial predictions did not take into account the negative effects of ceasing sales in Russia and Ukraine along with the impact that the cost-of-living has had on consumer spending. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/09/15/thg-slashes-forecast-as-cost-of-living-crisis-hits-consumers-wallets/) --- Other Ecommerce News --- DHL and Post Office team up to provide click and collect services Through a partnership between delivery company, DHL and Post Office, a new click and collect service is to be tested at Post Offices before rolling out to over 1000 branches across the UK. Online shoppers will now have the option of choosing their local Post Office as a collection point, and DHL will fulfil the delivery aspect, opening up networks for both parties. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/09/14/post-office-partners-with-dhl-express-to-provide-click-and-collect-services/) US consumer watchdog plans to further regulate the BNPL sector The US Consumer Financial Protection Bureau (CFPB) has raised concerns regarding the collection of consumer data and the fast-growing nature of the BNPL sector, which includes companies such as Affirm and Klarna. The CFPB is worried that these companies could be negatively impacting consumers’ financial health and aims to put better regulations in place to ensure consumers are safe and empowered. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/09/16/us-consumer-watchdog-to-start-regulating-bnpl-sector/) Japanese ecommerce market estimated to grow by 6.9% in 2022 The ecommerce market in Japan, largely dominated by domestic online retailers including Reakuten and Mercari, is set to reach $194.3 billion USD in 2022, after seeing an annual compound growth rate of 5.2% between 2018 and 2021. This makes Japan the fourth leading ecommerce market globally, following China, the US, and the UK. [Read more on Charged Retail](https://www.chargedretail.co.uk/2022/09/13/japan-ecommerce-market-to-grow-by-6-9-in-2022/) Ecommerce brands are spending more on TikTok ads TikTok may soon be surpassing Facebook and Google as the most lucrative advertising channel, with ecommerce brands spending 60% more on TikTok ads in Q2. Facebook is still ahead as the top choice for ecommerce advertisers but only grew by 5.6% from Q1, while Google grew 20.5% in Q2, and Snap declined 10.8% in Q2. [Read more on SearchEngineLand](https://searchengineland.com/ecommerce-brands-spent-60-more-on-tiktok-ads-in-q2-387876)
Sept 20, 2022

4 Ecommerce Consultant Must-Haves

Entering the ecommerce landscape is a huge undertaking for any brand—it usually requires a large investment in resources and expertise to really be successful. Any brand can quickly get in over their heads trying to navigate the nuances of SEO, fulfillment and logistics, distribution control, listing optimization, and meeting the numerous other requirements and administrative tasks to show up well on marketplaces. 

Unfortunately, because it’s so easy for third party, gray market, and unauthorized sellers to obtain and sell products online, many brands find themselves pressured to execute an ecommerce plan without the right resources to succeed on marketplaces and their other channels.

So, for brands looking to enter the ecommerce space or improve their current and future performance, it makes sense to partner with an ecommerce consultant.

Pattern’s global presence and proven success with hundreds of brands has allowed us to develop highly effective ecommerce consulting services. We can guide your brand to navigate issues both large and small in marketplaces worldwide. To maximize your ecommerce efforts, you’ll need to understand what an ecommerce consultant does and how to select one who drives the right value for your brand and products. 

What is an Ecommerce Consultant?

An ecommerce consultant is a specialist in the ecommerce space who can give you personalized guidance on how to market your products and grow their presence on digital marketplaces.

An ecommerce consultant should be able to analyze your brand, audience, category, opportunity, and current roadblocks and help you understand how to utilize your resources (or what resources are missing) to be most effective in capturing your opportunities in the ecommerce space.

Not sure how to evaluate a consultant? Here are 4 key attributes to look for as you make your choice.

1. Brand Obsession/Specialization/Passion

At Pattern, we prioritize brand obsession for a reason—we know that a brand-centered mindset makes a crucial difference in the outcomes and results our partners achieve. So in our experience, when you begin your search for an ecommerce consultant, it’s important to look for a partner who is specialized in ecommerce, invested in the product, and passionate about helping brands build and improve their strategies. Typically, this means finding someone that consults exclusively for ecommerce marketplaces, rather than choosing a consultant who offers many different services. 

2. Proven Results

It’s also important to avoid choosing a consulting partner who can’t deliver the right experience for your brand. The best indication of whether your potential consultant can do that is to review their history, data, and results with other brands. Ask if they’ve helped others in your selling category, if they’ve solved specific issues your brand is facing, and why they feel you are a good fit. The key is to leave the conversation feeling confident that you understand your consultants’ capabilities and whether or not they match up with your needs.

3. Wide Range of Marketplace Expertise

It’s best to pick a consultant who knows how to guide a brand onto and through multiple marketplaces worldwide. You’ll want to take a look at your long-term strategy and think about the regions and platforms you’re currently on and where you might want to take your brand in the future. If your consultant is truly great at what they do, they’ll be able to help you perform well enough with your current product roadmap that it’ll be a no-brainer to expand your presence at the right time.

4. Network of Resources

The most effective partnership with an ecommerce consultant will be able to give you both recommendations and point you to solutions for making those changes in your planning, processes, and execution. Your time and money is valuable, so you want to make sure that you’re spending it as efficiently as possible as you follow your consultant’s advice. So, before you commit to an ecommerce consultant, ask about the resources and concrete solutions they typically recommend to the brands they work with.

Achieve Your Ecommerce Goals With Pattern

Finding an ecommerce consultant that checks the boxes can be a difficult task. At Pattern, our entire focus and drive centers around giving brands the tools and resources they need to succeed on domestic and international ecommerce marketplaces. 

With over 100 global ecommerce consultants across 10 global offices, we have the right tools to partner with brands across the world to achieve better ecommerce success. We give specialized advice, then make sure our partners have all the adequate SEO, social media, CRM, Amazon multi-channel fulfillment services, and ecommerce outsourcing services they need.

Interested in ecommerce consulting services? Set up a call here to learn what Pattern can do for your brand on global marketplaces.